1 Reply Latest reply: Mar 24, 2013 2:27 PM by brad805
Ylime223 Level 1 Level 1 (0 points)

My iphone 4s was working fine, then all of a sudden the lock button stopped working. I didn't drop it or anything, it just randomly stopped. I can't turn off my phone, or lock it. Everything else is working perfectly fine. I got the phone 1 year ago. I'm super careful with it, it's always in an otter box and I don't even think I've dropped it anymore than twice since I bought the phone. Please help?

iPhone 4S, iOS 6
  • brad805 Level 5 Level 5 (7,320 points)

    Try Virtual Lock Button. Settings App > General > Accessibility > Assistive Touch > ON > tap new small white screen button > Device > Lock Screen. This can even be used to turn iPhone OFF. To turn iPhone ON, connect to power, charger or USB port of computer.