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sync problems

My iTunes freezes when I try to sync with my iPod. I can't get songs/media onto my iPod as a result. Does anyone know why or what can be done?

iPod classic, Windows 7

Posted on Mar 24, 2013 11:13 AM

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4 replies

Mar 26, 2013 1:47 PM in response to lhodgs

I Google "error 1303 ipod" and it appears this error is a Windows error that happens when there is a problem accessing the program's stored data, I guess in this case iTunes accessing the iPod's data storage. This website has good info, with some suggestions


http://www.error1303.com


Since iTunes is able to start syncing, and it work properly some of the time, it seems like there are occasional problems with the USB connection, which makes the iPod's storage unaccessible momentarily, and you get that error message. So for short periods, such as when doing a manual load (one or a few items at a time), it's OK. When the transfer time is longer, such as when automatically syncing a lot of new stuff, the problem is more likely to occur.


In addition to other advice you may find online about this error, as another test, I would try shutting down and disconnecting all USB devices (except keyboard and mouse if normally used), including any hub. Start up the computer, and do this to reset the iPod


http://support.apple.com/kb/HT1320


Run iTunes and connect only the iPod to a direct USB port. (If your iTunes media data is stored on an external drive, you'll need to connect that too.)


See if there is any improvement when syncing. If it works better, there may be some conflict (or interference) between USB devices. You will need to use a process of elimination to see if one of your other USB devices (or a combination of devices) is somehow interfering with the iPod's USB connection during a sync.

sync problems

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