1 Reply Latest reply: Mar 24, 2013 12:26 PM by jhappahc
amyca1 Level 1 (0 points)

Last night my iphone 4s crashed. The screen went blank and was non responsive. I tried to reset it by holding down the power and home buttons and I got he apple logo for about 3 seconds and then went blank again. I tried to connect it to itunes to restore it but itunes won't recognise that the phone is connected. When the phone is connected to a power source (wall socket or computer) the apple logo flashes with different coloured lines running through it. The iphone has the latest software which I updated through the phone not itunes. Please help me

iPhone 4S, iOS 6.1.3