Want to highlight a helpful answer? Upvote!

Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

how do I eliminate getting the "safari browser version not supporting the community toolbar message" every time I start safari?

How do I eliminate getting the "the current safari browser version does not support the community toolbar" message every time I open safari with my MacBook Pro.

MacBook Pro, Mac OS X (10.7.5)

Posted on Mar 24, 2013 1:04 PM

Reply
2 replies

Mar 24, 2013 7:44 PM in response to kenneth428

You installed the Conduit spyware. To remove it, back up all data, then follow the instructions on this page:



Help Center | Community Toolbar


If those instructions don't work, proceed as follows.



Triple-click the line below to select it:



~/Library/Application Support/Conduit


Copy the selected text to the Clipboard (command-C). From the Finder menu bar, select


Go Go to Folder…


Paste (command-V) into the box that opens, then press return. A Finder window should open with a folder named "Conduit" selected. If it does, delete the selected item.


Repeat with this line:

/Applications/Toolbars

Now you're deleting a folder named "Toolbars". You may be prompted for your login password. Next, copy this line:

/Library



Select Go to Folder… again and paste. Don't delete the Library folder. Delete only the following items inside it, if they exist.



  • Application Support/Conduit
  • InputManagers/CTLoader
  • LaunchAgents/com.conduit.loader.agent.plist
  • ScriptingAdditions/ct_scripting.osax
Close the Finder windows you opened. Log out and log back in.

I've seen a report that Conduit may be bundled with a scam "utility" called "MacKeeper." If you installed MacKeeper, you should remove it according to the developer's instructions. It's worthless and causes many problems reported on this site.

how do I eliminate getting the "safari browser version not supporting the community toolbar message" every time I start safari?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.