I cannot upgrade from 10.5.8 to 10.6 - MBP restarts during the installation process and spits the CD out

Question

Agata M. Author

Level 1

0 points

I cannot upgrade from 10.5.8 to 10.6 - MBP restarts during the installation process and spits the CD out

Hello All,

I have got a problem with upgrading from 10.5.8 to 10.6.

My MacBook Pro is restarting during the installation process and is spitting the installation CD out.

I have tried several times now with no success - at some point MBP restarts and spits the CD out.

My system requirements are fine, my disk is OK too (check with Disk Utility) and my CD/DVD drive seems to be OK too (can play movies etc. with no problem).

Has anyone experienced similar issue? Or could suggest what can be done here to resolve it?

I would be very very grateful for any good advices and instructions!

Best wishes,

Agata

MacBook Pro, Mac OS X (10.5.8), problem with upgrading to 10.6

Posted on Mar 24, 2013 4:55 PM

Reply

Answer 1

Mar 24, 2013 4:58 PM in response to Agata M.

Are you using the full retail disk and not the grey machine-specific disk?

Reply

Answer 2

Agata M. Author

Level 1

0 points

Mar 24, 2013 6:07 PM in response to Ralph Landry1

Hi Ralph,

I am using full retail disk I guess - I have ordered the s/w online.

The CD is brand new, no scratches, fingerprints etc...

Reply

Answer 3

Mar 24, 2013 6:31 PM in response to Agata M.

Agata,

The full retail should be white with a snow leopard on it but if you ordered from the on-line store you should be fine. If it is having problems booting while holding the C key, try restarting the computer but this time hold the Option key.

That will bring up a grey screen with the image of the Macintosh HD and an image of the CD. Click the image of the CD and let it boot that way.

Once booted, go through the install proceedure, choose language, etc. Still using the same CD but let's see if for some reason it does not like the way it is being told to boot.

Ralph

Reply

Answer 4

Mar 24, 2013 6:35 PM in response to Agata M.

Agata,

Two articles that may help:

Troubleshooting Installation from CD/DVD

and

Trroubleshooting Software Installation

Reply

Answer 5

Agata M. Author

Level 1

0 points

Mar 25, 2013 3:03 PM in response to Ralph Landry1

Ralph,

Thanks ever so much for this advice! I have tried the 'c' button option and it worked like a charm!

I was for the first time able to choose language and the whole installation ended successfully.

I am finally running on 10.6.3 🙂

Many thanks Ralph 😀

Best wishes,

Agata

Reply

Answer 6

Mar 25, 2013 3:49 PM in response to Agata M.

Agata,

Now that you have 10.6.3 running, click the apple in the left side of the menu bar, Software Update and you can on-line download and update to 10.6.8. That is the last of the Snow Leopard line...if you ever decide to go to Lion, and your MBP can do so, you must have 10.6.8 as the base on which Lion will build.

The update to 10.6.8 is free and has a lot of fixes in it...you want the Combo updater so you do the update in just one download.

It has been a pleasure helping sort out the problems you were having.

Ralph

Reply

Answer 7

Agata M. Author

Level 1

0 points

Mar 25, 2013 4:57 PM in response to Ralph Landry1

Hi Ralph,

Yes, it looks like I have actually done this already - I have updated everything really after the installation and I can see that it is indeed 10.6.8 I am running on now.

Thank you again good man for your kind advices and support!

Best wishes,

Agata

Reply