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Jrubatscher Level 1 Level 1

I share a computer with my wife and some how it shares our content between us.  Both our phones will download each other apps phone lists calendars etc.. now im getting a iphone 5 and want to use icloud and when i go into settings and choose icloud it freezes on verifyingmwith my wifes apple id and when i click delet this account it informs me it will delete the content from my phone .  How do I fix this


iPhone 4S, iOS 6.1.3
Solved by randers4 on Mar 24, 2013 7:12 PM Solved
You're welcome.
Reply by randers4 on Mar 24, 2013 6:15 PM Helpful
When you tap Delete Account choose Keep on My iPhone at the prompt.  Then sign in with a different ID to set up a new account, turn on your iCloud syncing and choose Merge to upload your data to the new account.  (Deleting the account only deletes if from your device, not from iCloud.  Your wife's device will not be effected by this.)
Reply by randers4 on Mar 24, 2013 6:58 PM Helpful
If it's stuck on verifying it's because she never responded to the verification email that Apple should have sent to the primary email address she used for the Apple ID she set it up with.  She should check her inbox and spam/junk folder for this email and click on the Verify Now link to verify the account.  If the email isn't there, she can go to https://appleid.apple.com, click Manage your Apple ID, sign in, click on Name, ID and Email addresses on the left, then to the right click Resend under her Primary Email Address to resend the verification email. Or, you can just delete the account (which is a misnomer since until verified the account isn't really created).

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  • randers4 Level 9 Level 9

    When you tap Delete Account choose Keep on My iPhone at the prompt.  Then sign in with a different ID to set up a new account, turn on your iCloud syncing and choose Merge to upload your data to the new account.  (Deleting the account only deletes if from your device, not from iCloud.  Your wife's device will not be effected by this.)

  • Jrubatscher Level 1 Level 1

    my wife said she never had an icloud account.  my phone doesnt have a backup since i got the phone because of this exact problem with my sharing of contacts with my wife and so on.  if it delets from my phone i have way of restoring it.  thats why i was trying to set up my icloud account to finally back up my phone and then transfer to my new phone.

  • randers4 Level 9 Level 9

    What is it you are trying to delete?  An iCloud account?  If so, it only deletes the account from your phone, not from iCloud.  You can still sign into this account later and sync back your data.  Also, when you delete the account you will get a prompt like the image below.  If you choose Keep on My iPhone, your synced data (other than photo stream photos, notes and iWork documents) will stay on your phone.

     

    Or, are you trying to delete something else?

     

    pic 2.jpg

  • Jrubatscher Level 1 Level 1

    what im sayin is that im trying to set up my own icloud account. never used it before  and have never backed up my phone or used i cloud.  there is no history of my phone just want to make sure i dont lose anything on my phone if i delet my wifes account off my phone which never set up to begin with.

  • randers4 Level 9 Level 9

    Since you say that you want to delete your wife's account off your phone, that indicates that there is an iCloud account on your phone.  When you go to Settings>iCloud, if you are signed into your wife's iCloud account, and if any of the data syncing settings are set to On, then your data is syncing with her account.  When you say "have never used it before" you may mean that everythng is turned Off here.

     

    If you then delete the account from your phone, you will get the prompt shown in my last post.  If you respond to this prompt by tapping Keep on My iPhone, any data you may be syncing with her iCloud account will stay on your phone.  If you choose Delete from My iPhone, any synced data will be deleted from your phone.

  • randers4 Level 9 Level 9

    Or are you trying to delete some other type of account from your phone, and if so, what?

  • Jrubatscher Level 1 Level 1

    im trying to delete my wifes account that she never created.  It stays frozen on veryfying only option is to delete account.  I want to use the icloud account i created with my ipad2 on my iphone so i can actually use its full capablities.

  • Jrubatscher Level 1 Level 1

    this way i  can actually back up my phone without getting my wifes content

  • randers4 Level 9 Level 9

    If it's stuck on verifying it's because she never responded to the verification email that Apple should have sent to the primary email address she used for the Apple ID she set it up with.  She should check her inbox and spam/junk folder for this email and click on the Verify Now link to verify the account.  If the email isn't there, she can go to https://appleid.apple.com, click Manage your Apple ID, sign in, click on Name, ID and Email addresses on the left, then to the right click Resend under her Primary Email Address to resend the verification email.

     

    Or, you can just delete the account (which is a misnomer since until verified the account isn't really created).

  • Jrubatscher Level 1 Level 1

    so i can delete this account off my phone without losing anythingif i select Keep on my iphone ?

  • randers4 Level 9 Level 9

    Sure, especially if you have everything turned off in Settings>iCloud (which indicates you haven't synced any data to the account anyway).  The only things which wouldn't be saved would be synced notes, iWork documents and photo stream photos.  If you don't have notes turned to On in Settings>iCloud, aren't syncing any iWork documents and don't have photo stream turned on, that won't apply anyway.

  • Jrubatscher Level 1 Level 1

    Thankyou.  Illl let you know the outcome

  • randers4 Level 9 Level 9

    You're welcome.

  • Jrubatscher Level 1 Level 1

    Ive now uploaded my ipads info on icloud it took a couple hours.  I attempted several times to upload my iphone 4s but it seems to get stuck.  ive tried two different wifi locations and still no luck.  any suggestions . is there anyway of checking icloud to see what was uploaded.   i also received an email telling me a iphone 4s logged into my account but im guessing that was one of my attempts

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