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Is apple able to see many dropped calls I have had?

My iPhone 4 has been dropping a lot of calls lately, I'm wondering if the apple store has the ability to see how many dropped calls I've had when I bring it into support.

Posted on Mar 24, 2013 9:46 PM

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2 replies

Mar 25, 2013 9:16 PM in response to diesel vdub

Why would apple need access to my carrier account? I'm asking if the iPhone keeps a log that apple can access when they are trying to diagnose hardware problems. A log the phone keeps for it's self.


I recently brought my iPhone in for repair and they replaced the battery. Now my phone dropps calls once or twice a day when it never used to drop any.

Is apple able to see many dropped calls I have had?

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