Why can't I get my iPad to go past the apple logo? The screen now has crazy lines all over it. Can't restore cause computer doesn't recognize it in device list.

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Level 1

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Why can't I get my iPad to go past the apple logo? The screen now has crazy lines all over it. Can't restore cause computer doesn't recognize it in device list.

When I was updating iPad 2 to newest iOS I interrupted the update by doing a reset. Now I can't do anything. Won't even show up as device on my computer so I can do a restore. Worked perfectly before I tried to do the update. I thought the update was messing up cause it seemed frozen about 1/4 way on the line that advances when you do an update. I held down home and power buttons for about 10 seconds and now there are colored lines and such moving across the screen. Can't do a restore from backup cause device not recognized. Other iPads are recognized so it's clearly the particular iPad that has the problem. What can I do?

iPad 2, iOS 6.1.1, Not sure which iOS I was using but

Posted on Mar 25, 2013 7:48 AM

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Answer 1

Diavonex

Level 9

67,217 points

Mar 25, 2013 7:53 AM in response to qhsalt

Try and force iPad into Recovery Mode

1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.

2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.

3.While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.

4. Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears, release the Home button. iTunes should alert you that it has detected a device in recovery mode. Click OK, and then click Restore to restore the device.

Note: Data will be lost. You may have to repeat the above many times.

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Answer 2

Mar 25, 2013 7:55 AM in response to qhsalt

Try putting it into recovery mode then restore. http://support.apple.com/kb/ht4097

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Answer 3

qhsalt Author

Level 1

0 points

Mar 30, 2013 12:28 PM in response to Stephen Spark

It worked!! I am Sooo releived! It was a little different though because I had to charge it on the electrical outlet and use a certain charger to actually get the connection cord to show up on the screen of the iPad. Once I got that I was home free.

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