how do I reset my iphone 5

Question

lpanero Author

Level 1

1 points

how do I reset my iphone 5

Iwas loading music into my iphone 5 when it stopped working.

I can´t get the apps to stop blinking.

It won´t exit delete mode.

Any ideas?

Posted on Mar 25, 2013 10:50 AM

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Answer 1

Mar 25, 2013 10:52 AM in response to lpanero

Simultaneously hold down the Home and On buttons until the device shuts down. Ignore the off slider if it appears. Once shut down is complete, if it doesn't restart on it own, turn the device back on using the On button. In some cases it also helps to double click the Home button and close all apps from the tray before doing the reset.

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Answer 2

Mar 25, 2013 10:53 AM in response to lpanero

Basics from the manual are restart, reset, restore

Follow the 3R's- if a restart does not solve your problem proceed

User troubleshooting is:

1.restart, ie power off/on,

2. reset http://support.apple.com/kb/HT1430,

3. restore from backup, restore as new device. http://support.apple.com/kb/HT1414

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Answer 3

Apr 25, 2014 3:24 AM in response to leroydouglas

Okay, minor hitch. I reset my phone but when I go to backup it says it cannot restore because the backup failed.

This happens with both backups to iCloud and to this computer.

Am I truly stuffed?

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