Q: TV episdodes for purchased seasons have stopped downloading. Check for Available Downloads is broken.

This just started happening to me yesterday, no new update to start it. And I too got the must be an error on your part as a response from iTunes support (or rather "Also when you received a notification saying an episode is available and then its not pending when you check, its because the item were already downloaded by you or someone else who uses your account." -- nope). Thus I am encouraging all who have this problem to email iTunes support because if they get enough contacts, they will begin to realize it is a problem on their end and not simply customer incompetence.

iTunes Store <iTunesStoreSupport@apple.com>

Same problem here to download the latest The Walking Dead and others. But I'm able to download the latest episode from the iTunes app on my iPhone.

I am having the same problem.  It started about a week ago, I think.  Using iTunes 10, not 11.  Yesterday, I upgraded to 11, and absolutely hated it, plus it did not fix the problem.  It took some effort, but I was able to downgrade back to 10, and the problem still persists.

Glad to know I'm not the only one, but still frustrated that I can't fix it, especially because sometimes the email shows up long before the item can be manually downloaded, so now I not only have to do it manually, I also have to wait a lot longer.

This has happened on *every* show for which I have a season pass, since mid last week:  Psych, Walking Dead, The Following.  Maybe Justified too, I just can't remember which day the problem started.

I have checked all other devices in my household and it has not been downloaded on another device, so that's not the issue.  Will contact Apple, but wanted to share my details to the mix.

Just a word of warning - if you have multiple Apple IDs (itunes accounts or cross stores) and you Transfer the link - this will stop you being able to manually download the episodes as well for the silly 90 days limitation.  I tried this to make sure that it wasnt account specific early on and now I cant manually go to the season and download the episode.

Well, at least now it appears to be a "known issue", although they still write like bots to me....

Dear Steve,

Jackie here from the iTunes Store Support team. I have just finished reading your request, and I want to let you know that I am here to help.  I understand that you were unable to download all of your purchased episodes.  I can imagine you would like to be able to download and enjoy viewing your purchases without difficulty.

Steve, I would like to mention that the issue you are experiencing with is a known issue that is being investigated by Apple.  I appreciate your patience and understanding.  In the meantime, I would like to help you with this further, but I could not locate the purchases based on the information you provided. Please respond and include your purchases' order numbers in your reply.

I'm having the same issue, and am going in & manually downloading episodes when I get the emails. Very annoying but sounds like they are investigating...

I was having the same problem. I just went to the iTunes store and went into purchased items (which is on the right side under quick links). I then clicked on TV Shows. Found the series that I wanted, clicked it and it said there were episodes available for download. Clicked on the one I wanted to download and it started. I have never had a problem until now with it automatically downloading. Hope this helps some!

Just FYI -- Justified worked this morning, so something has changed.  I did go into iTunes -- Edit -- Preferences -- Advanced and reset the cache, not sure if that is what did it.

When I first did it last night, nothing seemed to happen, but that kind of makes sense, as presumably this just wipes out the list of things that have not downloaded.  Then when a new download was added to my queue, it worked correctly.

So, if you haven't tried resetting your cache, give it a go and see if that helps.

justified worked for me without doing anything.  I have had a few shows work correctly.  The problem doesn't seem to impact all shows.

Obviously with so many people having the same problem, this is an error with the itunes software. Im going to assume everyone has downloaded the newset version of iTunes and its updates. I do not exactley know how to fix the problem but I may have an idea. First I need a little more info, after going to purchases and downloading the video has there been another episode relesed?

dalupus -- Interesting, did not realize that.  Until this morning, all of my shows were impacted, so I assumed one working meant that it was fixed, but apparently not.  Thanks!