4 Replies Latest reply: Mar 25, 2013 3:26 PM by ~Bee
glharrell Level 1 (0 points)

I am trying to send a message to one of my doctors on my medical website, https://mychart.geisinger.org/mygeisinger/inside.asp.

One of the options offered on this page is "Send a message to your doctor's office".

But when I click on it, I am not sent to the standard online message form.

Instead, I am sent to

https://mychart.geisinger.org/mygeisinger/inside.asp?mode=showform&formname=meda dvice

With an error alert that reads: "

Only send Medical Advice messages to your doctor's office for non-urgent medical problems."


It is impossible for me to send a message to my doctor.


This problem exists ONLY in Safari.

This is NOT a problem using Firefox, Chrome or Opera.

This problem appears to be Safari-specific.


Also, some of the other features and links on this website work perfectly fine.


iMac, OS X Mountain Lion (10.8.3), iMac 27 intel Core i5 Quad