Previous 1 2 Next 20 Replies Latest reply: Mar 26, 2013 5:57 PM by Muhanad Khan
Muhanad Khan Level 1 Level 1 (0 points)

Hey there,

 

I have a problem with iPhoto. For some reason it won't open and it says when I open it "You can't open the application iPhoto because it may be damaged or incomplete". I think the application might be removed or erased. Please tell me how to re-install it again. I also didn't purchase the application, it came with the computer.

 

Thanks


MacBook Pro, OS X Mountain Lion (10.8.2)
  • Frank Caggiano Level 7 Level 7 (25,715 points)

    If you bought it (or it was pre-installed on your ML system) from thre Mac App Store delete it from the Applications folder and download it again from the Mac App Store.

  • LarryHN Level 9 Level 9 (62,645 points)

    Log into the App store with the Apple ID you used to set your computer up  it will be under the purchases tab (you might have to unhide it) - you can download and install from there

     

    LN

  • Muhanad Khan Level 1 Level 1 (0 points)

    Thanks for the reply. If I want to download it I need to pay for it, which doesn't make any sense because I used to have it for free. I also did not purchase it, it was already installed on my laptop when I bought it. Any suggestions to have the iPhoto back without paying for it?

  • LarryHN Level 9 Level 9 (62,645 points)

    And once again the answer is

     

    Log into the App store with the Apple ID you used to set your computer up  it will be under the purchases tab (you might have to unhide it) - you can download and install from there

     

    You do not have to purchase it - simply down load from the App store under your purchases - unhide it if required

     

    LN

  • Muhanad Khan Level 1 Level 1 (0 points)

    And how to unhide the iPhoto application? I also went into my account but can't find any "unhide" option!

     

    Thanks again

  • LarryHN Level 9 Level 9 (62,645 points)

    Google is your friend

     

    http://support.apple.com/kb/ht4928

     

    LN

  • katherineb95 Level 1 Level 1 (0 points)

    Hi

     

    So I'm still a bit confused, I've unhidden iPhoto, and if I uninstall it, I wont need to pay for it yes? And will all my photos be lost (probably a really obvious answer, but I just want to be sure.)

  • LarryHN Level 9 Level 9 (62,645 points)

    No - as previously stated

     

     

    You do not have to purchase it

     

    and No - it does not affect your photos (of course you MUST always have a good backup because things do happen adn without a good backup you will lose your photos (and all of your files) sooner or later

     

    iPhoto is an application - your photos that hae been imported to iPhoto are in a SQLite databaseBy default names iPhoto library (in your pictures folder) - deleting or installing the application has no affect on the database

     

    LN

  • katherineb95 Level 1 Level 1 (0 points)

    Ah, I was backing it up as it crashed which is why I wanted to know if i lost any photos..

     

    Thank you so much

  • Frank Caggiano Level 7 Level 7 (25,715 points)

    If you are not the original owner of the MBP then you will need to purchase iPhoto again.

     

    If you are the original owner of the MBP then did it come installed with ML and iPhoto or an earlier OS that you then upgraded to ML?

     

    Have you logged onto the MAC using the same ID as you used when you first bought and setup the MBP?

  • Muhanad Khan Level 1 Level 1 (0 points)

    I am the original owner, and I'm pretty sure I used the same ID. Also, iPhoto came installed. When I tried to make apps unhiden as LarryHN told me it didn't work (still can't find the unhiden option). I contacted Apple and they told me I should re-download my OS again. I was just wondering if there's an easier way because I don't want to re-download my OS again.

  • LarryHN Level 9 Level 9 (62,645 points)

    Please exp

     

    at 7:55 you said

     

    I've unhidden iPhoto,

    Then at 9:16 you said

     

    (still can't find the unhiden option)

    We only know what you tell us - we can not see you or your system and can not read your mindwe  need concise and accurate information from you to have any chance of helping you

     

    And inbetween at 8:10 you went down another totally different track

     

    I was backing it up as it crashed which is why I wanted to know if i lost any photos..

    To give assistance we have to know details - like error messages, crash logs, and the method you were using to "backup"

     

    LN

  • katherineb95 Level 1 Level 1 (0 points)

    No, at 7:55 I said I have unhdden iPhoto not Muhanad.

     

    And again 8:10 that was me.

     

    hope that clears a bit of confusion

     

    KB

  • LarryHN Level 9 Level 9 (62,645 points)

    SORRY - I missed the threajacking - this is exactly why threadjacking is a bad idea - it confuses everyone - it really does work better to start a new thread with you problem which is not the same as the OP since you can unhide iPhoto and they can not

     

    If you have continuing questions please create a new thread with them so everyone can keep things straight

     

    LN

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