ashleyfromglendale heights
Level 1
(0 points)
only certain pages are loading like this. what am i missing? its just since i did the 10.8.3 update.
MacBook Pro
Q: certain web pages loading incorrectly in safari
in safari, i tried using firefox with the same outcome. the apple site works until i click the support tab at the top, that page loads like the picture i posted of yahoo, until i click on communities. that page is ok. its driving me crazy not being able to get to my email!
Eric Root
Mar 26, 2013 11:01 AM
in response to ashleyfromglendale heights
Level 9
(74,186 points)
Eric Root
Mar 27, 2013 10:43 AM
in response to ashleyfromglendale heights
Level 9
(74,186 points)
Try setting up another admin user account to see if the same problem continues. If Back-to-My Mac is selected in System Preferences, the Guest account will not work. The intent is to see if it is specific to one account or a system wide problem. This account can be deleted later.
Isolating an issue by using another user account
If the problem is still there, try booting into the Safe Mode. Shut down the computer and then power it back up. Immediately after hearing the startup chime, hold down the shift key and continue to hold it until the gray Apple icon and a progress bar appear. The boot up is significantly slower than normal. This will reset some caches, forces a directory check, and disables all startup and login items, among other things. If the system operates normally, there may be 3rd party applications which are causing a problem. Try deleting/disabling the third party applications after a restart. For each disable/delete, you will need to restart if you don't do them all at once.
General information.
Troubleshooting Permission Issues
