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iPhone 5 - iOS 6.1.3 - problems with receiving mails

I updated my iPhone 5 and my iPad 3 with new iOS 6.1.3 and since then when I receive mails on my IMAP mail it shows and then they are removed and everytime it seeks for new mails I can for a split second see all the mails and then they are gone again!!!


No problems with my gmail or hotmail only the server mail!!!


And I can download them perfect on my PC in outlook so it's not a server problem. And my wife go a 4S and are using same server without any problems - we've not upgraded her iOS yet!

iPhone 5, iOS 6.1.3

Posted on Mar 26, 2013 3:13 AM

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16 replies

Mar 26, 2013 3:57 PM in response to KennethRenneberg

I am having a very similar issue with yahoo bizmail pop3 acct - worked fine until today (a few days after 6.1.3 on 4s) - now I get downloading 1 of x - no emails download - then refresh shows updated at xx:xx Three other mail apps working fine on OSX mountain lion and Outlook on Win 6. Appears to be sync problem between iOS mail app and pop server.

Mar 26, 2013 4:00 PM in response to KennethRenneberg

I would try a simple reset of the device first by holding down the home and power button for 15 to 30 seconds until you see the silver apple and then let the device start normally. If issues still persist, remove the mail account that is having issues from Settings>Mail, Contacts, and Calendars, then re add once deleted from the add account... option.

Mar 26, 2013 5:41 PM in response to JPSSnyder

I just checked - five new emails on Outlook, same message on iOS mail - "downloading 1 of 5" - none download - then next message is "updated 3/26/13 8:35" - so there is a real issue here. One think I noticed is that one if the emailson outlook was a Yahoo announcement that there is a NEW Yahoo mail mobile app for iPhone - my thought is that they have modified the server sync with the new separate app- this could be a real mess if Yahoo and/or apple don't get it worked out?

Apr 8, 2013 8:12 PM in response to JPSSnyder

I'm having the same or similar problem. My iPhone 5 seemed to be working fine until tonight. Now it doesn't seem to want to download mail from Yahoo. On my PC, I've received 4 mail messages that haven't loaded on the phone. A couple of times, the phone said downloading 1 of 4 messages but only briefly. I deleted the account and set it up again. Now it says loading more messages but never does. So at least right now, I can't access any mail at all.

Apr 9, 2013 5:37 AM in response to JPSSnyder

That's a great suggestion except for one thing: there is virtually no way to contact Yahoo. When I go to the Yahoo help page, there is no way to contact them. Apparently, my version of Yahoo mail is no longer supported. I access Yahoo mail through my phone or my PC. Yahoo seems to be trying to force everyone to use their new mobile apps, so they don't seem to support accessing your email through a browser. I don't use Windows 8 so I don't see why I should have to use their Windows App. I may have to switch to GMail. It's no wonder Yahoo has troubles as a business; they have no idea how to treat customers. I've been using Yahoo mail for over 10 years and I can't even discuss a simple issue like this with Yahoo tech support.

iPhone 5 - iOS 6.1.3 - problems with receiving mails

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