Q: A friend lost her iphone 4S, but she didnt download find phone, which she thought find phone was already in iphone 4S, during purchased. Now I can't help her to track iPhone & nobody Apple store in Msia, was able to help us.

Dear Apple Customer Support,

Last year A friend purchase a iPhone 4S - 32GB White.

When she purchase iPhone 4S, didnt realised she need to download Find Phone, has she thought it was already in iPhone 4S, system. I approved lots Apple Store in Malaysia, non could help me and all said the same, if you don't download Find Phone, there's no way you can trace it back. No doubt what they all had said is not wrong....but my heart said, am sure there's always a way to track or trace it back even without the Find Phone Apps. Knowing myself don't have such powerful system to find the phone back. Every Poison there's Anti-Dos for it. I know you have the power and system to track & trace the phone back by Apple. If Apple can build such powerful smart phone am sure there's always a way for you there to trace or track it. I had seem movies which even show but not many able to see the hidden message in movie or etc. All my wish was to least Delete or JAM the system by using the serial number or code which you produce in every iPhone 4S or etc. Least the person who took it, would not able to used it at all even if they wannt jail break it or does anything to iPhone 4S. Least they could do is either throw it away or return to Apple Store in individual country. I know what am asking might be impossible to asked, but its the impossible which its not impossible.

1st: Why build a system which so smart with all serial no and codes, but the "Find Phone" its not one of the Apps for iPhone?

2nd: Why must customer need to download "Find Phone" Apps and the rest of the Apple Apps in inside the Phone...? Doesn't make sense....

3rd: In any movie, you watched they will break the phone or throw it away and so they are not able to trace the person but the phone still can be trace or track...unless the person break the chips or put into Fire to destroy it completely, then YES, i believe it can't be trace or track.

Please kindly in your power to help or advice or bring this up to Apple Team Mind before all perfection to make iPhone....Metta

Sincerely,

GQ