1 Reply Latest reply: Mar 26, 2013 1:35 PM by Ralph Johns (UK)
Tin Tin 78 Level 1 (0 points)

When i call, it rings and after the other person accepts, it just shows connecting and nothing happens after that..Even the firewall is off...can some one help..??


MacBook Air
  • Ralph Johns (UK) Level 9 (71,158 points)

    Hi,

     

    FaceTime on the listed MacBook Air to .....?

     

    Most likely this is about the ports the  different stages in calling and Video use.

    If your Modem routes or if you have a router make sure it is doing UPnP to open the required ports

     

    Get your Contact to do the same at their end.

     

    3Sigcopy2.png
    8:35 PM      Tuesday; March 26, 2013

     

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