4 Replies Latest reply: Apr 7, 2013 1:37 PM by TeddyP
TeddyP Level 1 (0 points)

My iphone 5 is stuck in recovery mode.


Last week i took my iphone 5 to the genius bar as it kept powering off randomly. The technician recovered my phone and instructed me to do so if the problem happens again. The technician informed me that if the problem conitued to occur, I would have to swap my phone for a new one under the 1 year warranty. Of course, on my first day of traveling on a two week work trip, my phone began powering off randomly. Upon plugging into the USB on my laptop, itunes recommended the recovery. I began the process and now my itunes reads, "waiting for iphone" after downloading updated software & extracting it. The screen on the iphone displays the apple logo and an empty status bar. This has been this way for 8 hours.


There is no genius bar near my work trip. I have 12 days remaining here with no phone. What can i do?




iPhone 5, iOS 6.1.3