Purchased tunes won' t play on iPod 5-gen, will play through iTunes

I'm having the same problem. Did you get it resolved? If so how!

i am also having the same problem. i imported some songs from a cd and the ipod will play those, but it wont play songs purchased from itunes. also, my videos wont play either. if i do it in tv off mode the screen goes black; if i do it in tv on mode it just shows a still picture but the video still wont play. i just got my ipod yesterday so kinda im new to this, but i didnt think it would be this hard.

Hello,

I'm having the same problem.
Already phoned 3 hours with apple support but they can't solve the problem
Very nice...

The best thing to do is phone at apple when your iPod isn't older than 90 days. (You don't have to pay)

All the best.

P.S. Let me know if they have a solution

nope, mine won't work either. It started randomly after I bought a new album from iTunes. Hey, does anyone have limewire? I thought that might be the potential culprit, as it caused some rather sticky virus problems with my OS recently.

One addition: i have restored my iPod, but to no avail. It didn't help, and afterwards was not even recognized by iTunes. I restored it again, thinking it had worked, but once again, no. I actually got it connected back and reloaded my collection of just under 2,000, but only one song appeared on my iPod. Now i get that stupid sad face whenever it turns on, if it even turns on to begin with.

if you havent found a solution already i think i have an answer. i was having the same problem and i called apple support. they told me that i had to restore my pod. its relatively simple, but you have to back up your files because it erases everything and restores it back to the factory settings. i use windows so i dont know how it works for mac. u have to open the updater app. and pick the most recent one. connect your ipod and click restore when it appears. when it finishes, cloese the updater and check your pod. if there is a progress bar you have to leave it connected until it is done. if you had it in disk mode, you have to reset it. after it is done, the setup assistant shows and you have to name your pod and sync it all over again like you did when you first got it. at this point, it should be updated with your playlists and library. it worked for the songs, but my vids still wont play. dont have an answer for that one yet.

Authorization will resolve the issue IF the songs do not play in itunes. if they already play in itunes then the computer is authorized.

If your ipod will load all other songs normally and play them fine, but only skips over those purchased in the itunes music store, contact tech support.

(800) 275-2273

I am having the same problem. I thought I was the only person, I will call tech support tonight and post what they tell me. Thanks

Any updates from people on this thread? I have encountered the exact same problem with my 5G 60GB ipod. Songs purchased from iTMS play fine in itunes, but won't play on the ipod (they just get skipped over, the songs are transferred).

Things I've tried thus far:

reset ipod
Deauth/authorize computer
rebuilt itunes library
uninstalled/reinstalled itunes
used ipodupdater's "restore"

None of which have fixed the issue.

Really annoying, this problem just popped up today, I was playing purchased tunes on the ipod yesterday! Haven't installed anything new on the pc so I am pretty stumped.

I saw that, and I reeeeeeally don't want to create another user. That solution makes me think that for whatever reason even when you uninstall itunes it will keep the settings for it around, so when you reinstall on the same user account you'll still have the same issues.

Perhaps a better way would to be completely purge the itunes settings from the one user account.

I'll create a temporary new user just to see if it works, and if it does I'll hunt down all the itunes settings it leaves in windows on my first user and remove them all and try that..