iTunes says the code is invalid when it clearly is valid, what do I do? How do I get my digital copy??

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iTunes says the code is invalid when it clearly is valid, what do I do? How do I get my digital copy??

I bought The Dark Knight a few years ago, I tried to download the digital copy before but I gave up. Now that I have my iPhone, I'm determined to get all the digital copies I'm entitled to! So I'm here to find out how to remedy the situation. iTunes says the code is invalid when it clearly should work. I didn't buy the DVD off the street or anything. iTunes doesn't give me any further options, so what can I do? Anybody have any advice, please?

iMac (27-inch Mid 2011), Mac OS X (10.7.5)

Posted on Mar 26, 2013 1:36 PM

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Answer 1

varjak paw

Level 10

170,200 points

Mar 26, 2013 1:41 PM in response to nukeycookey

You'll need to contact customer support for Warner Home Video:

http://www.wbdigitalcopy.com/support/#supportform-content

Regards.

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Answer 2

nukeycookey Author

Level 1

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Mar 26, 2013 1:43 PM in response to varjak paw

Yeah, just did that right before you posted the link...thanks though. I'm not sure what they're gonna say. They'll probably say 'we can't do anything about it, buy another one'.
Sorry, I'm in a bad disappointed mood...

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Answer 3

Jul 17, 2013 3:27 PM in response to nukeycookey

Did you ever get your digital copy of knight and day, did it work? mine is doing exactly the same and saying my code is 'not valid'

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Answer 4

Chris CA

Level 10

82,434 points

Jul 17, 2013 4:47 PM in response to AppleKid1997

AppleKid1997 wrote:

Did you ever get your digital copy of knight and day

It was The Dark Knight.

The OP never posted back.

You need to contact whoever did th evideo. Look at the digitial copy coupon.

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Answer 5

nukeycookey Author

Level 1

0 points

Jul 17, 2013 7:39 PM in response to AppleKid1997

Yeah, I actually did get it. I had to send an e-mail to Warner Bros. with all available info and my issue and they sent me another code that actually worked.

So I actually just had to do what varjak paw suggested, it just took a few days (maybe a week) and I forgot to get back to you guys. So, belated but all the same thank you, varjak paw!

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