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Not able to sync

My Ipod Touch is charging while plugged in to my computer - however it is not showing as a device in iTunes. The same thing is happening with my hubbys iphone.

iPod touch, Windows 8

Posted on Mar 26, 2013 3:47 PM

Reply
3 replies

Mar 26, 2013 3:49 PM in response to Jms7777

See:

iOS: Device not recognized in iTunes for Windows

Including

Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7

(it applies to Win 8 too)

New cable and different USB port?

Runs this and see if the results help with determine the cause

iTunes for Windows: Device Sync Tests

Try on another computer to help determine if computer or iPod problem

Not able to sync

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