When I install iTunes I get the following message: "The settings used by iTunes drivers for importing and burning cd's are missing:" As a result, I cannot import any music nor can I export any to my iPhone. I have installed iTunes 5 times using a newly downloaded .exe file each time. I purchases an album from the iTunes store and can't find it anywhere.
I'd start with the following document, with one modification. At step 12 after typing GEARAspiWDM press the Enter/Return key once prior to clicking OK. (Pressing Return adds a carriage return in the field and is important.)