Help I can't get rid of the beach ball in system preferences!

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Level 1

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Help I can't get rid of the beach ball in system preferences!

Hi,

I have an iMac OS X 10.8.3. Every time I go to system preferences to change my screen saver I immediatley get the beach ball and the enire thing freezes up. I can't do ANYTHING within system referneces and I can only get out by 'force quit'. We've tried everything we can think of. This is a new glitch because we used to be able to change our photos in screen saver all the time. It is super frustrating and it slows down everything. Does anybody know what could possibly be happening and if there is a way around this?

Thanks

iMac, OS X Mountain Lion (10.8.3)

Posted on Mar 26, 2013 7:42 PM

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Answer 1

Linc Davis

Level 10

209,547 points

Mar 26, 2013 10:56 PM in response to Rellie100

Quit System Preferences if it's running. In the Finder, hold down the option key and select

Go ▹ Library

from the menu bar. From the Library folder, delete the following item, if it exists:

Caches/com.apple.systempreferences

and move the following item to the Desktop:

Preferences/com.apple.desktop.plist

Launch System Preferences and test. If you still have the issue, put the item on the Desktop back where it came from and post again. Otherwise, delete the item.

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