7 Replies Latest reply: May 25, 2006 6:14 PM by James Bond 007
dynomite; Level 1 Level 1 (0 points)
I have a black iPod Nano that will not be recognised by Windows. Every time I plug my iPod in, something pops up on my desktop saying 'USB Device Not Recognized'. I've tried absolutely everything.
Somebody else in my family also has an iPod Nano that works just fine, and has never malfunctioned.

Why is this such a common problem, and why can't anybody fix it?
Does Apple know what the problem really is or even how to fix it?
Are there any possible solutions or even suggestions?


Windows XP

Windows XP
  • blusunshine68 Level 1 Level 1 (0 points)
    WHEN YOU FIND AN ANSWER LET ME KNOW....I'VE BEEN RESEARCHING AND TRYING EVERYTHING UNDER THE SUN AND AM ABOUT TO FORGET ABOUT MP3'S AND IPODS ALTOGETHER. BLUSUNSHINE68@YAHOO.COM

    dell dimension 8300   Windows XP  
  • love2surf_sd Level 1 Level 1 (0 points)
    I purchased the 2G Nano for my wife, the Fri before mother's day. After many unsuccessful hours, I too, would like to know if you find a solution.

    Thank you.

    love2surf_sd
  • James Bond 007 Level 6 Level 6 (16,975 points)
    Can you turn your iPod on when it is not connected to the computer? Have you tried your iPod on another computer?

    If you cannot turn it on it may be that your iPod is completely discharged. In such a case get or borrow an USB iPod AC charger to charge the iPod first. USB ports on computers often do not have sufficient power to "kickstart" the iPod nano. I have personally experienced this myself once before.

  • smhoug Level 1 Level 1 (0 points)
    Add me to the list of unhappy USB experiences. Let's figure this one out - This can't be a new problem. Any other posts you can reference to?

    Maybe I should return this for another brand? apple *****?
  • James Bond 007 Level 6 Level 6 (16,975 points)
    Welcome to Apple Discussions.

    Ah, what problems do you have, smhoug? The problem I described is common enough, I think, because the iPod nano does not come with the USB iPod AC charger, so when the iPod nano is completely discharged it will not be recognized when connected to a computer since it has no power. The solution for me is to recharge the nano using an iPod AC charger (both USB and the old Firewire charger which comes with older iPods will do).

    For me, I have used 5 iPods (2G, 3G, 2 minis, nano) and I have no problems with any of them.

  • dynomite; Level 1 Level 1 (0 points)
    My iPod will charge when plugged in and it will turn on.
    It functions properly.
    I took it to Future Shop (where I bought it) and the salesman tested it on his computer and with a different USB cord.
    He said there is DEFINETLY something wrong with the iPod.
  • James Bond 007 Level 6 Level 6 (16,975 points)
    If that is so, that is another problem entirely different from what I said. You may have to ask for service.