3 Replies Latest reply: Jul 21, 2014 6:07 PM by Kenichi Watanabe
matt_reyes21 Level 1 (0 points)

Whenever i plug my ipod shuffle into itunes it gets recognized, but for some reason it never charges. i did all the steps to reset it and it still doesnt work

iPod shuffle, OS X Mountain Lion (10.8.3)
  • Kenichi Watanabe Level 7 (32,908 points)

    When it is connected, how do you know it is not charging?  What is the indication?

  • bozhogg5587 Level 1 (0 points)

    the led indicator light wont stay on as before then when I go to use it  stays on for a little bit then the battery goes dead

  • Kenichi Watanabe Level 7 (32,908 points)

    You'll need to provide more info...  When you connect it, the shuffle's light comes on briefly, but then goes out?  Does the shuffle appear in iTunes?


    Is your computer a Mac or Windows PC?  If Windows, what release of Windows are you using?  If Mac, what's the Mac model?

    the led indicator light wont stay on as before

    When you say "as before," I assume that means this shuffle worked properly before at some point.  Was that with a different computer, or this same computer?  If same computer, anything major that was different before when it worked properly?