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Mac mini Late 2012 starts USB 3.0 HDDs like USB 2.0 480Mb/sec

HI,


If I turn on my Mac mini Late 2012 with USB 3.0 HDD plugged on, the system reports that the HDD is working like USB 2.0, with speed up to 480Mb/sec.


But if I eject and unplug the HDD and plug it again the system reports that's working now like USB 3.0 SuperSpeed BUS, with speed up to 5Gb/sec.


Anyone has the same problem?


Apple, please fix it!!!


See images attached.

User uploaded file

User uploaded file

Mac mini (Late 2012), OS X Mountain Lion (10.8.2)

Posted on Mar 27, 2013 7:05 AM

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10 replies

Mar 28, 2013 4:17 AM in response to marcusmaiaba

This sounds like the external HDD controller. Is your external HDD in a enclosure and if so what type? I do not think it is the Mini that is the issue. I have had HDD enclosures not work correctly and some do work correctly without resetting (cable on/off/on). On my Mini I have one 3.0 HDD external that works all the time at the correct speeds and another that does not unless I reset.

Mar 28, 2013 12:41 PM in response to keg55

[With your Mac Mini ON and your USB 3.0 drive plugged in, unplug the drive from the end of the cable that is plugged into the drive itself. Leave the cable plugged into the Mini. Wait a couple of seconds then plug the drive back into the cable. Check the results under USB.]



I have done this every day, but this is not normal, it should not be.

Sep 1, 2013 10:27 PM in response to marcusmaiaba

I have a Chronos Deluxe 240gb SSD in a Firmtek MiniSwap U3 enclosure on a 2012 MacMini 2.6/i7.


About 20% of the time, the drive appears on the "SuperSpeed" (SS) bus (5gb/s). The rest of the time, it appears on the "Hi-Speed" bus (480MB/s), often with a long time (≈2 minutes) before the drive mounts.


But if I hot-swap a 500gb 2.5" Hitachi Deskstar HD into the enclosure, I always end up on the faster SS bus within seconds.


Power: On the slower bus, I have 500mA available, 100mA required (typical); on the SS bus, I have 900mA available, 36mA required on the HD. I've tried having the enclosure also on its own 5V power adapter, but that makes no difference.


I've tried all ports on the back (with special preference to the one closest to the TB port), and tried attaching the USB cable into the enclosure last. Again, no sure-fire way can be found to get the SSD to consistently mount on the SS bus.


At one point, I thought actually using the TB port for something significant (drawing power) helped things, and I was more consistently on the SS bus then, but that's been debunked.


I even have tried this enclosure/SSD combo on a MBP 15" retina, with flawless SS connections.


Grasping at straws here, as is Firmtek support, who have been very helpful. Anyone experiencing similar issues?

Jan 25, 2015 2:29 PM in response to marcusmaiaba

I was having a similar problem with a Startech 4-bay RAID enclosure. Although I could plug an external SDD drive in an enclosure into another USB 3.0 port and for that drive to register as Super Speed every time, no matter which ports the drives were plugged into, the RAID enclosure would always register as Hi-Speed.


However, I had a separate powered Anker USB 3.0 hub (http://www.amazon.co.uk/Portable-Aluminum-Adapter-3-3-Foot-Chipset/dp/B00KMOYFBO /) which always showed up as Super Speed, too, so on a hunch, I plugged the RAID enclosure into that and the enclosure now shows up as Super Speed every time, even though I have several USB 2.0 devices plugged into the hub as well.

Mac mini Late 2012 starts USB 3.0 HDDs like USB 2.0 480Mb/sec

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