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my safari stopped opening a web page that worked minutes before

my safari stopped opening a web page for a photography site. i posted a photo and shared the link on my facebook wall and now it wont open again? any ideas


i have cleared cookies and cache, reset safari and havent figured it out yet.


i can provide the link if that helps at all.


thanks in advance for the help.

Posted on Mar 27, 2013 7:51 AM

Reply
23 replies

Mar 29, 2013 8:59 AM in response to robertfromlockport

Double-click the line of text below to select it, then copy it to the Clipboard (command-C):


outdoorphotographer.com


Launch the Network Utility application in any of the following ways:


☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)


☞ In the Finder, select Go Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.


☞ Open LaunchPad. Click Utilities, then Network Utility in the icon grid.


Step 1


Select the Lookup tab and paste into the address field (command-V). Press return. Post the output that appears below – the text, please, not a screenshot.


Step 2


Select the Ping tab and do the same. Please enter the same input as you did in Step 1. Don't use the output of Step 1 as input to Step 2.

Mar 29, 2013 9:02 AM in response to Linc Davis

Lookup has started…


Trying "outdoorphotographer.com"

;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 40356

;; flags: qr rd ra; QUERY: 1, ANSWER: 3, AUTHORITY: 0, ADDITIONAL: 0


;; QUESTION SECTION:

;outdoorphotographer.com. IN ANY


;; ANSWER SECTION:

outdoorphotographer.com. 80 IN A 68.71.242.75

outdoorphotographer.com. 79 IN NS ns1.zerolag.com.

outdoorphotographer.com. 79 IN NS ns2.zerolag.com.


Received 101 bytes from 10.0.1.1#53 in 22 ms

Mar 29, 2013 9:04 AM in response to robertfromlockport

10 pings.


Ping has started…


PING outdoorphotographer.com (68.71.242.75): 56 data bytes

64 bytes from 68.71.242.75: icmp_seq=0 ttl=240 time=123.342 ms

64 bytes from 68.71.242.75: icmp_seq=1 ttl=240 time=127.224 ms

64 bytes from 68.71.242.75: icmp_seq=2 ttl=240 time=125.996 ms

64 bytes from 68.71.242.75: icmp_seq=3 ttl=240 time=130.287 ms

64 bytes from 68.71.242.75: icmp_seq=4 ttl=240 time=127.382 ms

64 bytes from 68.71.242.75: icmp_seq=5 ttl=240 time=129.545 ms

64 bytes from 68.71.242.75: icmp_seq=6 ttl=240 time=131.093 ms

64 bytes from 68.71.242.75: icmp_seq=7 ttl=240 time=131.917 ms

64 bytes from 68.71.242.75: icmp_seq=8 ttl=240 time=125.663 ms

64 bytes from 68.71.242.75: icmp_seq=9 ttl=240 time=198.093 ms


--- outdoorphotographer.com ping statistics ---

10 packets transmitted, 10 packets received, 0.0% packet loss

round-trip min/avg/max/stddev = 123.342/135.054/198.093/21.166 m

Mar 29, 2013 12:43 PM in response to robertfromlockport

Triple-click the first word in the line below to select the whole line:


curl -I http://www.outdoorphotographer.com


Copy the selected text to the Clipboard (command-C).

Launch the Terminal application in any of the following ways:


☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)


☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.


☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.


Paste into the Terminal window (command-V). You should almost instantly get several lines of output below what you entered, the first of which begins with something like this:


HTTP/1.1


If there's no output within ten seconds, consider that a failure. You can then quit Terminal. Post your results.

Mar 29, 2013 8:51 PM in response to Linc Davis

Last login: Fri Mar 29 23:47:07 on ttys000

Roberts-MacBook-Pro:~ knpodood$ Last login: Fri Mar 29 23:46:43 on ttys000

knpodood ttys000 Fri Mar 29 23:48 still logged in

knpodood ttys000 Fri Mar 29 23:47 - 23:48 (00:01)

knpodood ttys000 Fri Mar 29 23:46 - 23:46 (00:00)

knpodood ttys000 Fri Mar 29 23:45 - 23:46 (00:00)



wtmp begins Wed Nov 14 12:41

Roberts-MacBook-Pro:~ knpodood$ Roberts-MacBook-Pro:~ knpodood$ curl -I http://www.outdoorphotographer.com

-bash: Roberts-MacBook-Pro:~: command not found

Roberts-MacBook-Pro:~ knpodood$

Roberts-MacBook-Pro:~ knpodood$

Mar 29, 2013 9:54 PM in response to robertfromlockport

Please read this whole message before doing anything.


This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.


Step 1


The purpose of this step is to determine whether the problem is localized to your user account.


Enable guest logins* and log in as Guest. For instructions, launch the System Preferences application, select Help from the menu bar, and enter “Set up guest users” (without the quotes) in the search box. Don't use the Safari-only “Guest User” login created by “Find My Mac.”


While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.


Test while logged in as Guest. Same problem?


After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.


*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.


Step 2


The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, or by a peripheral device.


Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode* and log in to the account with the problem. The instructions provided by Apple are as follows:


  • Shut down your computer, wait 30 seconds, and then hold down the shift key while pressing the power button.
  • When you see the gray Apple logo, release the shift key.
  • If you are prompted to log in, type your password, and then hold down the shift key again as you click Log in.


Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs. The next normal boot may also be somewhat slow.


The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.


*Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t boot in safe mode.


Test while in safe mode. Same problem?


After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of steps 1 and 2.

my safari stopped opening a web page that worked minutes before

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