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Windows 7 does not recognize my iPod touch 5--doesn't even charge the device. HELP!

My computer at work will not recognize my iPod touch generation 5. I've had increasing problems and now today when I plug it into the USB port, it will not recognize it.


I've uninstalled all the Apple, iTunes etc. software and reinstalled, I've rebooted the computer 3-4 times. I've uninstalled and reinstalled the USB driver.


It will not work. Ideas?

iPod nano, 5th gen

Posted on Mar 27, 2013 8:42 AM

Reply
1 reply

Mar 27, 2013 8:49 AM in response to bncevans

Did you do everything here:

iOS: Device not recognized in iTunes for Windows

Including

Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7

New cable and different USB port?

Runs this and see if the results help with determine the cause

iTunes for Windows: Device Sync Tests

Try on another computer to help determine if computer or iPod problem

Windows 7 does not recognize my iPod touch 5--doesn't even charge the device. HELP!

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