2 Replies Latest reply: Mar 27, 2013 12:30 PM by whatheck
Frychen Level 1 Level 1

Hi,

 

I want to reset the old carrier settings under "settings -> general -> about" and remove a carrier button which was added by my old carrier under "settings -> phone". Is this possible?

 

Thank you very much in advance!

 

Kind regards

Sebastian


iPhone 4, iOS 6.1.3
Solved by whatheck on Mar 27, 2013 12:30 PM Solved

You should be able to make the iPhone download the new carrier settings by tapping Settings > General > About, if it's a partner carrier.

 

See this Apple doc for more info -> iOS: Updating your carrier settings

Additional Information

Note: If you insert a new SIM or micro-SIM card into your iPhone or iPad, you'll need to download the carrier settings for the new carrier wirelessly. Carrier settings are available only for iPhone support carriers and iPad partner carriers. If you're not using a partner carrier, you will need to set up the carrier's settings manually. Refer to your carrier for appropriate settings.

Edit: What carrier are you trying to switch to? It sounds like you'll have to update the settings manually.

  • Frychen Level 1 Level 1

    What I forgot to say: I already tried to reset the network settings but the button under "settings -> phone", profile under "settings -> general" and old carrier name under "settings -> general -> about" are still there.

  • whatheck Level 5 Level 5

    You should be able to make the iPhone download the new carrier settings by tapping Settings > General > About, if it's a partner carrier.

     

    See this Apple doc for more info -> iOS: Updating your carrier settings

    Additional Information

    Note: If you insert a new SIM or micro-SIM card into your iPhone or iPad, you'll need to download the carrier settings for the new carrier wirelessly. Carrier settings are available only for iPhone support carriers and iPad partner carriers. If you're not using a partner carrier, you will need to set up the carrier's settings manually. Refer to your carrier for appropriate settings.

    Edit: What carrier are you trying to switch to? It sounds like you'll have to update the settings manually.