Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

ipod disabled

What to do if IPOD is disabled?

iPod touch, iOS 6.1.2

Posted on Mar 27, 2013 8:58 PM

Reply
4 replies

Mar 28, 2013 2:07 AM in response to hanah111

Connect in recovery mode and restore, you'll get the option to reset the passcode during this process:

iOS: Unable to update or restore and iPhone and iPod touch: Wrong passcode results in red disabled screen


If you cannot remember the passcode, you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and resync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone, iPad and iPod touch software.

ipod disabled

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.