2 Replies Latest reply: Mar 28, 2013 5:06 AM by lllaass
jenayc10 Level 1 (0 points)

how do i fix my ipod touch 4th gen with vertical lines on the screen???


iPod touch (4th generation), iOS 6.1.2
  • Diavonex Level 9 (66,550 points)

    Have you tried a reset?

     

     

    Hold the Sleep and Home button down until you see the Apple logo.

  • lllaass Level 10 (176,079 points)

    Try:

    - Reset the iOS device. Nothing will be lost

    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at

    least ten seconds, until the Apple logo appears.

    - Restore from backup. See:                                 

    iOS: How to back up           

    - Restore to factory settings/new iOS device.

    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.

    Apple Retail Store - Genius Bar