11 Replies Latest reply: Mar 28, 2013 9:03 AM by lllaass
H20 Level 1 Level 1 (0 points)

Hi, I have an iPod touch version 4.3.5 (ML1). Model is MC540C.

 

 

It has been provided for me from work, but I can use it as I wish.

 

 

The apps that are installed are:

 

  • Facetime
  • Music
  • Photos
  • Camera
  • Videos
  • YouTube
  • Stocks
  • Notes
  • Weather
  • Utilities
  • App Store
  • Game Center
  • Settings
  • Contacts
  • iTunes
  • Safari
  • Maps
  • Mail
  • Calendar
  • "one app installed by company"

 

 

The last app is needed for when I do work. It doesn't need to run on the background. When I'm doing work, I need to input some information in that app, and sync it to my company's server.

 

I would like to install some apps (free) of my choosing. But I'm coming across a hurdle...

 

 

 

  1. I choose "App Store" in Home.
  2. I search for a free App (for example the Google Search app by Google Inc)
  3. I'm taken to the app's info screen. I tap the blue "Free" button.
  4. The button becomes a green "Install App" button.
  5. I get a pop-up box saying

Apple ID password

jsmith@company.com

[password]

 

How can I install apps of my choosing without having a "work app" get deleted? This work app was installed on the "jsmith@company.com" Apple ID.

 

Thank you.

 


  • Ingo2711 Level 7 Level 7 (20,340 points)

    You can't install apps from different Apple IDs on one device. You'll have to ask your company to install those apps for you. And every app, even free ones, has to be registered to the Apple ID used on your device.

  • lllaass Level 10 Level 10 (160,800 points)

    Ingo2711, you can install apps from another account unless a Restriction is set that prevents changing accounts (the App Store is present so the Restrictions that hides that app is not set).

     

    H20, try go to Settings>iTunes and App Stores and tap on the Apple ID and try to signout.  If y can then sign out and sign back in with your own ID. You need an ID even for free apps. You can create one with  credit card by:

     

    Create a NEW account using these instructions. Make sure you follow the instructions. Many do not and if you do not you will not get the None option. You must use an email address that you have not used with Apple before.

      Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card

     

    If you can log out of the companies account then you will have to get the company to install the apps you want.

  • H20 Level 1 Level 1 (0 points)

    lllaass,

     

    OK, so I can install apps from another account (an account of my own).

     

    What do you mean by

    If you can log out of the companies account then you will have to get the company to install the apps you want.

    I'm confused. Your first sentence (directed to Ingo2711) makes it sound that I can install apps on my own. Your last sentence (quoted above) makes it sound that I need to get the company to install apps.

     

    Or is "sign in with my own Apple ID" not functionally equivalent to "logging out of company's account"?

  • varjak paw Level 10 Level 10 (169,830 points)

    I think lllaass mistyped and meant to say "if you can't log out of the company's account". If the company has set the restrictions to disallow changes to the account, you won't be able to change to another iTunes Store account. Otherwise, you can log out of the company iTunes Store account and into one of your own and acquire your own apps.

     

    Regars.

  • lllaass Level 10 Level 10 (160,800 points)

    There was a typp. It sjhuld have read:

    If you cannot log out of the companies account then you will have to get the company to install the apps you want.

     

    If you can sign out of your company's account and sing into your then you can install apps.

  • Ingo2711 Level 7 Level 7 (20,340 points)

    Here's what I just tried:

     

    Got my old iPod touch, synced my son's AppleID and put one of his apps one the iPod.

    I logged out of his AppleID, logged in with my AppleID in Settings/iTunes and App Store/Apple ID and tried too sync one of the apps that I bought for this device using my Apple ID.

     

    And it did not sync to the iPod, I tried several times.

     

    The app syncs without problems if none of his apps are present on my device.

    This leads me to the conclusion that you can't run apps bought with different AppleID's on one device.

  • lllaass Level 10 Level 10 (160,800 points)

    Yes you can use apps purchased from more that one account on a single device. Manu users have reported here that they did that. The problem arises when you try to update apps.

    - To update apps you have to sign into the account that purchased the apps. If you have apps that need updating purchased from more than one account you have to update them one at a time until the remaining apps were purchased from one account.

     

     

    Ingo2711 what do y mean by " synced my son's AppleID "

    Are you trying to sync your app to the device from the computer that the iPod syncs with?

  • Ingo2711 Level 7 Level 7 (20,340 points)

    lllaass wrote:

    ...

     

    Ingo2711 what do y mean by " synced my son's AppleID "

    Are you trying to sync your app to the device from the computer that the iPod syncs with?

    I logged out of my AppleID on the iPod, took it to his computer, synced it, which erased all of my apps. I installed the default apps plus one app that he bought using his account info.

    Then I logged out of his account info in Settings/iTunes and App Store and logged in again with my Apple ID.

    Connected to my Mac and iTunes and tried to sync one of the apps I bought with my account. The app shows up on one of the pages before you start the sync, but once you apply the sync, it does not transfer.

    And, of cause, no restrictions set at all.

  • varjak paw Level 10 Level 10 (169,830 points)

    There's some sort of fault on your setup or system, then. I have apps from three different iTunes Store accounts on my iPads with no problems of any sort. You may want to start your own thread on the issue.

     

    Note, though, that you cannot sync an iOS device to more than one iTunes library at any one time, so if you're trying to that, that may be at least part of the problem. Try downloading the app directly from the iPad.

     

    Regards.

  • Ingo2711 Level 7 Level 7 (20,340 points)

    @ varjak paw:

     

    You're right, it works using Wi-Fi and downloading fresh apps from the Store.

    I don't need to start my own thread, otherwise I would have to let my son use my apps on his iPhone

     

    But thanks for your tip.

  • lllaass Level 10 Level 10 (160,800 points)

    Ingo2711, when you did this:

    I logged out of my AppleID on the iPod, took it to his computer, synced it, which erased all of my apps. I installed the default apps plus one app that he bought using his account info.

     

    You made his computer the syncing computer.

     

    When you did this:

    Connected to my Mac and iTunes and tried to sync one of the apps I bought with my account. The app shows up on one of the pages before you start the sync, but once you apply the sync, it does not transfer.

    And, of cause, no restrictions set at all.

     

    You changed syncing computers but you can only sync apps (and some other things like photos) from only your one syncing computer.