To reset the printing system (if necessary)
- Control-click or right-click a print queue in the "Printers" pane.
- Choose "Reset printing system..." from the contextual menu.
- Click "OK" in the "Are you sure..." confirmation sheet.
Thank you for taking the time to respond.
Yes, I tried this when I was reading a bit of Apple communities history on this matter, and it did not work. I also tried this, and then rebooted my Mac, but to no avail! While I was at the office today, my system admin also logged into our network and tried to get something to print on his Mac, but he now has the same problem as I do.
He gets the "busy message", too !
I'll try to see if I can get a solution from APPLE by going through my support service agreement.....From reading the history on this issue, I would have thought that APPLE would have worked on this to come up with a fix by now...!
Thank you again for your suggestion! Cheers.