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"Your PC ran into a problem and needs to restart"

I get an error now almost everytime I go onto windows that gives me a light blue screen and says, "Your PC ran into a problem and needs to restart", but I never have time to take a picture of whole thing with the error code because it isnt up for long. I will try to get a picture and post it as a reply. I cant really do anything on windows now because it happens within 10 minutes or less from when i restart my computer. Please help soon, thanks.

OS X Mountain Lion (10.8.2), Windows 8

Posted on Mar 28, 2013 8:15 AM

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Posted on Mar 28, 2013 12:11 PM

User uploaded fileheres a picture of error.

20 replies

Mar 28, 2013 4:58 PM in response to Brandon322

I think this is a known issue with Apple becuase of Intel HD graphics and the driver for such (the file listed on your BSOD). My fix was to disable the driver in device manager, it may be listed as a hidden device, so you may have to check Show Hidden Devices under View. My Mid-2011 27" iMac was crashing after waking from sleep and hibernate. I had a terrible time getting the device to show without crashing to disable it. I eventually had to do a clean install and disable intel hd graphics before doing anything else with the Mac.

Mar 29, 2013 9:34 AM in response to Brandon322

I had that problem too, I think I had to delete the file for the Intel HD graphics. The file name is igdkmd64.sys in the Windows\System32 folder I believe.


Then I had to sleep the computer and wake it or something. (Then maybe put the file back?) Then disable the Intel HD graphics while it's finding them as a "non-hidden" device.


I really had to try a lot of things to do this, and finally just reinstalled anyway, clean, and disabled it first thing.


I have no idea how to save all stuff and setting from a BOOTCAMP partition with Windows. My goal today was to ask about how people manage to backup their install in a way that can be restored properly. I don't know of one.


Thanks!

Mar 29, 2013 1:59 PM in response to skuno23

Yeah it hasnt crashed in a few hours which is better compared to it crashing every ten minutes before. Im not sure but a friend of mine told me to do system restore to a point before the problems started. Is that a good Idea? Also i'm not sure if ist related but sometimes when i watch a youtube video it will just be green. that started happening at the same time as the crashes.

"Your PC ran into a problem and needs to restart"

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