Previous 1 2 Next 21 Replies Latest reply: Nov 7, 2014 9:17 PM by mountain mom
connie2077 Level 1 Level 1

I have tried multipal times to download the latest "adobe flash player", and nothing seems to work. Clicking on the tab downloads the latest, but it doesn't help. How do I intergrate this upgrade into Safari?


I cannot understand why this should be so difficult to do on my iMac.



  • Linc Davis Level 10 Level 10

    If you're sure you've installed the latest version of Flash, take each of the following steps that you haven't already tried. After each step, relaunch Safari and test. For a "missing plug-in" error, start with Step 4.

    1. If you're getting a "blocked plug-in" error, then from the menu bar select


     ▹ System Preferences… ▹ Flash Player Advanced

    and click Check Now. Quit and relaunch your browser.


    2. Triple-click the line below to select it:

    /Library/Internet Plug-Ins
    Right-click or control-click the highlighted text and select
    Services ▹ Open
    from the contextual menu. A folder should open. Delete the following item, or anything with a similar name, if present:
    Flash Player (failing).plugin
    You may be prompted for your login password.
    3. Re-download and reinstall Flash. Download it from this page:
    Never download a Flash update from anywhere else.
    4. If you get a "missing plug-in" error, select
    Safari Preferences... Security
    from the Safari menu bar and check the box marked Enable plug-ins.


    5. Select

    Safari Preferences... Extensions

    from the Safari menu bar. If any extensions are installed, disable them.

    6. In the Safari preference window, select

    Privacy Remove All Website Data

    Close the window. Then select

     ▹ System Preferences… ▹ Flash Player Advanced

    and click Delete All. Close the preference pane.

  • Klaus1 Level 8 Level 8

    If you still get a ‘plug-ins blocked’ message:


  • connie2077 Level 1 Level 1

    Thank you Linc Davis & Klaus1 for your help, but it still doesn't work. I now have the "missing plug-in" error, and would guess my original Adobe Flash Player is now gone. 


    Apologies if I sound frustrated, but Apple this should be a simple update. Why can't you work things out with Adobe to make it an automatic renewal for your customers?



  • Linc Davis Level 10 Level 10

    From the Safari menu bar, select


    Help Installed Plug-ins


    Besides the following, what plugins are listed?

    • iPhotoPhotocast
    • Java
    • QuickTime
    • WebKit built-in PDF
  • connie2077 Level 1 Level 1



    Here is what I found;










    Thank you,



  • Linc Davis Level 10 Level 10

    That's not the information I asked for, but it seems that Flash is not installed. You say you've downloaded it, but did you actually run the installer? Merely downloading it does nothing.

  • connie2077 Level 1 Level 1



    Sorry I did not locate what you asked for, but none of this intuitive to me. I will try to go back and run the installer?



  • rykgonzal Level 1 Level 1

    I am having the same problem!!!! I did everything above and still no luck. I installed firefox and it works perfect. There is something wrong with the safari end of this.

  • rykgonzal Level 1 Level 1

    And for me under safari plug ins it is empty!!

  • greatestgrapeape Level 1 Level 1

    I was having the same problem. I was running on 10.6.xx and decided to upgrade to 10.8.xx. I still had the problem, but now when I tried to upgrade my Adobe, it worked. I followed Linc's original advice and it worked like a charm. Not sure if it was because I needed to upgrade my OS, but glad I did anyway.

  • WhyteRoots Level 1 Level 1

    x2, same problem. "You say you've downloaded it, but did you actually run the installer?" I think I did. I ran something after I downloaded Flash Player (for the 49th time). Please, where can I find the installation file, in case I've missed this step.


    In my Applications/Adobe/Flash Player folder, I have a file called "airappinstaller" (I'm using a MacBook Air, if that means anything). There is no extension and no application associated with double-clicking it.


    Under [apple]/System Preferences/Other, I only have "Flip4Mac WMV". Flash Player doesn't appear anywhere on the System Preferences page.


    Flash Player also does not appear in Safari/Help/Installed Plug-ins, although there is something there called "Shockwave Flash". No clue what that is. In my defense, my teenager used to use this computer too, so I have heaps of stuff on here that mean nothing to me.

  • WhyteRoots Level 1 Level 1

    I happened to be at a mall with an Apple store today, so popped in to see if they could fix my problem with Flash Player. The guy at the Genius counter did just what I did - he downloaded a fresh copy from Adobe. However, in his blessed hands, the programme automatically launched into Installation mode. Never did that for me. So, of course, it worked perfectly and I no longer see "Blocked Plug-in" in half of the sites I visit.


    The solution? Take to a danged professional.

  • joel228 Level 1 Level 1

    Save yourselves and just download google chrome.
    Tried all trouble shooting methods, and found that getting a new webrowser allows me to do my homework.

  • C F McBlob Level 4 Level 4


    That's the key to this in more cases than not.

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