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iTunes upgraded without asking me.

iTunes upgraded without asking me. WhenI opened iTunes I simply got a message that the library was upgrading with no way of exiting. It didn't only upgrade the library, it upgraded iTunes from 9 to 11, and screwed the library in the process. I want to get 9 back. Is that possible?

Windows 7

Posted on Mar 29, 2013 1:04 AM

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10 replies

Mar 29, 2013 7:37 AM in response to Khun_Tilt

This happened to me as well. I was running 10.7 and one day 11 was installed without request or confirmation even though I had the "automatic update" checkbox unchecked.


To troubleshoot, I have backed up my music and itunes DBs, uninstalled itunes and the related programs (Bonjour, Apple Application Support, Apple Software Update, Apple Mobile Device Support), deleted all the files in my profile and in Program Files related to itunes and Apple, and rebooted. I reinstalled 10.7, unchecked auto update, and did not import anything back in so I essential had a blank/empty itunes. After about 48 hours, 11 had been installed again.


I feel like there must be an update setting that is forced to "on" even though I unchecked the option myself. Am I missing registry entries or some file that is controlling this?

Mar 29, 2013 7:45 AM in response to Khun_Tilt

You can restore much of the look & feel of the previous version with these shortcuts:

  • ALT to temporarily display the menu bar
  • CTRL+B to show or hide the menu bar
  • CTRL+S to show or hide the sidebar
  • CTRL+/ to show or hide the status bar (won't hide for me on Win XP)
  • Click the magnifying glass top right and untick Search Entire Library to restore the old search behaviour
  • Use View > Hide <Media Kind> in the cloud or Edit > Preferences > Store and untick Show iTunes in the cloud purchases to hide the cloud items. The second method eliminates the cloud status column (and may let iTunes start up more quickly)
  • If you don't like having different coloured background & text in the Album view use Edit > Preferences > General and untick Use custom colours for open albums, movies, etc.


If you still feel the need to roll back to iTunes 10.7 first download a copy of the 32 bit installer or 64 bit installer as appropriate, uninstall iTunes and supporting software, i.e. Apple Application Support & Apple Mobile Device Support. Reboot. Restore the pre-upgrade version of your library database as per the diagram below, then install iTunes 10.7.


User uploaded file


See iTunes Folder Watch for a tool to scan the media folder and catch up with any changes made since the backup file was created.


tt2

Mar 29, 2013 9:29 AM in response to walled_garden

I'm just a fellow user. I don't write the code. Since you are where you are the best I can offer is a way for you to make the most of what you have, or a method to revert back to an earlier version.


As for the unrequested upgrade you can send comments/complaints to iTunes Feedback or sign up for an Apple Developer Connection account and make use of Apple Bug Reporter.


tt2

Mar 29, 2013 5:05 PM in response to Khun_Tilt

I agree with both of you. Yes there is an issue that neeeds to be addressed, but in the meantime turingtest2's work through is helpful, provided iTunes doesn't just keep updating.


The red text in the screen capture which appears to deal with the library is too small to read and loses definition when I try to enlarge it (actually it's the file and folder names that are less legible than the red text). Can you detail what needs to be done with the library as bullet points. Ta muchly.

Apr 3, 2013 7:46 AM in response to Khun_Tilt

I may have resolved the problem. I followed the instructions here (http://support.apple.com/kb/HT1923) to properly uninstall and reinstall 10.7 on the 29th, and unchecked the "automatic update" option, and it has not updated itself to 11. When I was struggling with this earlier, it updated to 11 by the next day, but that has not happened so far.


Apparently the order of uninstallation matters. From the article:


"

1. Remove iTunes and related components from the Control Panel

Use the Control Panel to uninstall iTunes and related software components in the following order and then restart your computer:

  1. iTunes
  2. QuickTime
  3. Apple Software Update
  4. Apple Mobile Device Support
  5. Bonjour
  6. Apple Application Support (iTunes 9 or later)

Important: Uninstalling these components in a different order, or only uninstalling some of these components may have unintended affects.

"

Apr 18, 2013 7:40 AM in response to Khun_Tilt

Khun_Tilt wrote:


I agree with both of you. Yes there is an issue that neeeds to be addressed, but in the meantime turingtest2's work through is helpful, provided iTunes doesn't just keep updating.


The red text in the screen capture which appears to deal with the library is too small to read and loses definition when I try to enlarge it (actually it's the file and folder names that are less legible than the red text). Can you detail what needs to be done with the library as bullet points. Ta muchly.


Just click on the image and it should enlarge to show enough detail (unless you have a really small screen I guess).


tt2

iTunes upgraded without asking me.

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