2 Replies Latest reply: Mar 29, 2013 6:59 AM by CyPHeRNeT
CyPHeRNeT Level 1 (0 points)

Tried to restor an iPhone 3gs that was given to me but got error code (1604) does anyone know what this means ?

iPhone 3GS
  • Lawrence Finch Level 8 (35,063 points)




    Error 1604

    This error is often related to USB timing. Try changing USB ports, using a different dock connector to USB cable, and other available USB troubleshooting steps (troubleshooting USB connections. If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.

    If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:

    1. Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode, put it into Recovery Mode.
    2. Restore and wait for the error.
    3. When prompted, click OK.
    4. Close and reopen iTunes while the device remains connected.
    5. The device should now be recognized in Recovery Mode again.
    6. Try to restore again.

    If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.


  • CyPHeRNeT Level 1 (0 points)

    Thank you very much, I didn't think to use the rear usb port on the back of my pc and now iTunes is doing a complete restore of the 3gs that was givien to me. Once again, THANK YOU