Hello fellow Macbook User!
So, I have been experiencing an issue where when I attempt to move, or lift my Macbook Pro (obviously having to touch the bottom panel) my laptop would freeze, sometimes with or without the 3 beep code indicating a ram issue. Of course these issues all started occuring the month after my Apple Care had expired...(+1 for everyone who has been in this EXACT same situation).
The only way for my computer to function is for me to leave it on a desk and not attempt to move it at what-so-ever. It begs to questions, why did I buy a laptop that can only function as a desktop? This poses myriad issues considering I contract most of my work and need to be mobile, NEED to lift my computer and show clients work, NEED to be able to move from place to place without worrying about my computer freezing and losing all my work..
Steps I have taken;
1. Apple Store diagnostics x 4
2. Replace Ram x 3
3. Replace Hard Drive with SSD (love the solid state, brand new Samsung 840 Pro 128GB, but still issue occurs)
4. Contact Apple Support Telephone, I am now in contact with two "Senior Reps"
I've searched endlessly through the forums only to have come across two "solutions" or reasonable explanations. 1 of the solutions suggest that there is foil or some type of aluminum within the serial code sticker that rests above the ram contacts. I suppose the logic is that with time, the adhesive has melted showing this foil or conductive material more, so when the bottom panel is pushed it presses this sticker towards the ram contact causing the freeze/3 beep code.
I am by no means an amateur/noob when it comes to tecnology, but would not suggest im a "genius" or incredibly tech savvy when it comes to building computers, but I can do the basics. That being said, I'm hesitant to remove the serial sticker, and shift it ever so slightly to where the foil is not touching the ram contacts. Also, wouldn't it be more wise to remove the sticker completely? I mean, what is the purpose of the sticker as far as functionality for the machine? Another reasoning behind NOT removing the sticker would be, if the adhesive is in fact melting, removing and replacing the sticker would only give way to heat within the machine to more easily destroy the "stickyness" and eventually it will fall off?
I hate the fact that a sticker or some type of adhesive seems to be the only solution to apple products issues, *cough cough, Iphone....*
I've now invested over 3k for a BARELY 1 year old computer and the worst part is no Apple employee has been able to assist me without wanting MORE $$ from me which to me is a crime considering how much we pay for these machines in the first place.
I beg of this community to please, if you are experiencing the same issues contact me, suggest solutions, but most importantly please reply so we can have a thread of users that may be experiencing the exact same issues.
Appreciate the time folks, and hopefully all of us with this same problem will find a viable solution to this RIDICULOUS problem.
Mind ended up being a logicboard issue. There are a few programs that test your ram, but I can't recall them right now. A swift google search would probably help you with that. My advice to you would be to see if a friend as another mac that you can swap your ram with his and see if its your ram/the logicboard at the same time. When i swapped ram in and out, and tested each ram port, i ended up figureing out it was my bottom ram slot that was corrupt. Not fixable without replaceing the board, but I can use the top one fine. Running at half, but I saved like $700.
Hope this helps,