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2011 Macbook Pro 3 Beeps/Freeze

Hello fellow Macbook User!


So, I have been experiencing an issue where when I attempt to move, or lift my Macbook Pro (obviously having to touch the bottom panel) my laptop would freeze, sometimes with or without the 3 beep code indicating a ram issue. Of course these issues all started occuring the month after my Apple Care had expired...(+1 for everyone who has been in this EXACT same situation).


The only way for my computer to function is for me to leave it on a desk and not attempt to move it at what-so-ever. It begs to questions, why did I buy a laptop that can only function as a desktop? This poses myriad issues considering I contract most of my work and need to be mobile, NEED to lift my computer and show clients work, NEED to be able to move from place to place without worrying about my computer freezing and losing all my work..


Steps I have taken;


1. Apple Store diagnostics x 4

2. Replace Ram x 3

3. Replace Hard Drive with SSD (love the solid state, brand new Samsung 840 Pro 128GB, but still issue occurs)

4. Contact Apple Support Telephone, I am now in contact with two "Senior Reps"


I've searched endlessly through the forums only to have come across two "solutions" or reasonable explanations. 1 of the solutions suggest that there is foil or some type of aluminum within the serial code sticker that rests above the ram contacts. I suppose the logic is that with time, the adhesive has melted showing this foil or conductive material more, so when the bottom panel is pushed it presses this sticker towards the ram contact causing the freeze/3 beep code.


I am by no means an amateur/noob when it comes to tecnology, but would not suggest im a "genius" or incredibly tech savvy when it comes to building computers, but I can do the basics. That being said, I'm hesitant to remove the serial sticker, and shift it ever so slightly to where the foil is not touching the ram contacts. Also, wouldn't it be more wise to remove the sticker completely? I mean, what is the purpose of the sticker as far as functionality for the machine? Another reasoning behind NOT removing the sticker would be, if the adhesive is in fact melting, removing and replacing the sticker would only give way to heat within the machine to more easily destroy the "stickyness" and eventually it will fall off?


I hate the fact that a sticker or some type of adhesive seems to be the only solution to apple products issues, *cough cough, Iphone....*


I've now invested over 3k for a BARELY 1 year old computer and the worst part is no Apple employee has been able to assist me without wanting MORE $$ from me which to me is a crime considering how much we pay for these machines in the first place.


I beg of this community to please, if you are experiencing the same issues contact me, suggest solutions, but most importantly please reply so we can have a thread of users that may be experiencing the exact same issues.



Appreciate the time folks, and hopefully all of us with this same problem will find a viable solution to this RIDICULOUS problem.

MacBook Pro, Mac OS X (10.7.5)

Posted on Mar 29, 2013 10:09 AM

Reply
52 replies

Mar 9, 2014 9:04 PM in response to dringofett

Thank you, @Dringofett, thank you, thank you! Yesterday my 2011 MBP running 10.6.8 started with the freeze/3 beep behavior but I had done nothing in the way of either software or hardware updates. It passed diagnostics with flying colors but froze up shortly after rebooting. I disabled Google Drive and it now works like a champ. I can still access my Google Drive account through the web interface and that works just fine - I can live without having it on my toolbar. I am so incredibly relieved that I don't have to replace my system just yet.

Mar 11, 2014 4:58 AM in response to plawn

I had the same problem with my MBP running OS X 10.6.8. After two trips to the Apple Store and replacing memory array, logic board, and SSD drive, I discovered the culprit was probably not hardware, but Google Drive. While rebuilding my machine off a fresh OS, everything was fine until I loaded Google drive client s'ware. Ka-pow --3 beeps and frozen. After multiple reboots I could get enough time before freezing to delete Google drive and the problem stopped. Google acknoweldges this as a problem. See:


https://productforums.google.com/forum/#!topic/drive/NVy9cxgkL_g



Hope this helps future vicitims and I hope Apple Genius bar diagnsotics folks see this -- it will save you a lot of memory and logic baords!!


PA


p.s. Just caught the other postings pointing to Google Drive. Add this one to the pile.

Mar 16, 2014 12:37 AM in response to PVAugust

HOLY COW!!!! I have been working on this for so long and deleting Google Drive worked for me, too. I bought new RAM (unnecessarily it would seem). This is terrific. Wasted a lot of time, but... at least it's fixed now. Very dramatic Google Drive problem, jeez!!!! It got worse and worse over the last few weeks, so I assumed it was a hardware problem. Nope!

Mar 16, 2014 1:06 AM in response to yowzza

I had to search around a bit to figure out how to disable Google Drive (I'm not a strong Mac user)


Just in case it saves someone else time, here's what I did:

a) I turned on my computer in SAFE mode (pressed and held the SHIFT key as soon as I heard the "DONG" when I turned the computer on. let go of it when I saw the spinning thing

b) Opened up FINDER

c) opened up the APPLICATIONS folder

d) deleted GOOGLE DRIVE by sending it to the Trash


I also:

a) Clicked on the APPLE LOGO

b) Clicked on SYSTEM PREFERENCES

c) Clicked on ACCOUNTS

d) Choose LOGIN ITEMS

e) Selected GOOGLE DRIVE

f) clicked on the "minus sign".


So now it is good and gone. I'm so glad this isn't a hardware problem. And... now I have twice as much RAM.


Ron

Mar 20, 2014 5:39 PM in response to plawn

I have plawn's problem. 2011 15" MBP running 10.9.2. Mine did the 3 beeps when I stood up holding the laptop. Since then whenever I carry the laptop or move it in some way, it will either freeze or freeze with the 3 beeps. I have taken out the 2 4 gig ram sticks and put the original 2 gig sticks in, and it's still happening. May have to see if it's one of the ram slots.

Apr 16, 2014 4:08 PM in response to plawn

I'm having the same issue, movement (and sometimes even without) becomes a frozen screen and 3 beeps, repeating indefinitely until I hold the power button down to force a shut down. I have a 15" Spring 2011 MacBook Pro i7 4GB DDR3 running OS X 10.8.5 and do not have Google Drive. Any suggestions? I take very good care of my Mac, and don't ever overload it with workload, so I'm baffled. Thanks ahead for any help, and best of luck to everyone else as well.

May 10, 2014 9:56 AM in response to plawn

Hey guys,

I had the same problem a few days ago. I have 2 ram cards (8gb together), what I did was that I opened my Mac and tried the both ram cards in the 1st slot, unfortunately 1 was burnt (or whatever was wrong with it) so it the logic board could not work with them as 1 of them was damaged. In the begining I thought that I need to replace the logic board. So my suggestion is if you are a type of person that likes repairing things himself just try it out it is better than listening to the prices of the repairing.

May 24, 2014 4:42 AM in response to dringofett

The 3 beeps and freezing saga happened to me this morning for the first time. This thread was the first one I stumbled across (luckily!!!!!)


After reading through the first page and a half I was ready to get my tool kit out and start ripping into my macbook but once I dropped on the post about google drive and software version 10.6.8 a light bulb lit up above me and a smile appeared on my face!!!! I installed Google Drive last night!!!! I uninstalled it by dragging Google Drive from Applications into the Trash (at which point Clean My Mac pops up and uninstalls for me, not sure what this does extra but hey ho) and hey presto, i am now writing to you on my macbook 😀


It would freeze and beep as soon as it booted into the OS so to get enough time to load the internet browser and type this post tells me that it has worked.


I dont want to poo poo Apples name because i have in iPhone 5s, a Macbook Pro 15", an iPad mini, an iPod classic and 2 iPhone 3GS's for the kids but I am a Network Engineer by trade and my work colleague used to be an Apple Genius, he hates Apple and has not one good word about them. I love Apple devices and yeah I have issues with them but if anyone can tell me any brand of device that doesnt break and develop faults I will eat my own foot. Just saying.


Thanks for your post it has saved me time and money and I will definately pass on this knowledge 🙂

Jun 28, 2014 3:26 PM in response to Howsey16

I have a MBP 2011 that has suffered through the freeze (3 RAM Beep) issue for several months now. I tried everything suggested in these, and other, posts. Everything seemed to work....temporarily, but within a day or two the problem always returned. Until Last week. I stumbled on a post that suggested taking out the RAM that is located closest to the keyboard. With that one removed the problem does not return, but the computer just runs slow. It was suggested that the problem was the logic board or the connections on that RAM module. I took out the logic board and noticed that directly under the RAM port is a metalic type sticker that has the RAM circuit board imprinted on it.... meaning that the space is so tight that the RAM board is forced into the sticker. The sticker has a metalic like finish to it. I took out a sticky note and pasted it over the sticker and put everything back together, including Both RAM slots.

The computer now works perfectly.

After all this time pulling out my hair on fix after fix it is hard to believe that a post-it-note could have saved the day.

Computer can now be carried around, typed hard upon...etc, etc.

2011 Macbook Pro 3 Beeps/Freeze

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