HT201257: Using Apple Hardware Test

Fred Isaksen1

Level 1 (15 points)

Q: How can I run the hardware test when my USB ports and bluetooth doesn't work?

The USB ports and the Bluetooth suddenly will not work on my Mac Mini (2008). There is very little I can do except using Remote Desktop. To run the Hardware Test, the D key has to be pressed during startup. I got no key to press. Is there any other way to do this?

Posted on Mar 29, 2013 12:56 PM

I have this question too

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by BGreg,

BGreg Mar 29, 2013 1:13 PM in response to Fred Isaksen1
Level 6 (17,522 points)

Mar 29, 2013 1:13 PM in response to Fred Isaksen1
Sorry, focused on bluetooth issue. If USB and bluetooth are knackered, try an SMC reset:

Shut down the computer.
Unplug the computer's power cord.
Wait fifteen seconds.
Attach the computer's power cord.
Wait five seconds, then press the power button to turn on the computer.
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by Fred Isaksen1,

Fred Isaksen1 Mar 29, 2013 1:23 PM in response to BGreg
Level 1 (15 points)

Mar 29, 2013 1:23 PM in response to BGreg

Done. But no difference. (I know the SMC was reset because I had to enter my wifi password. And I got to connect with ethernet to Remote)
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HT201257: Using Apple Hardware Test

Q: How can I run the hardware test when my USB ports and bluetooth doesn't work?

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by BGreg,

by Fred Isaksen1,

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