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After updating to 5.2.1 cannot view movies - any suggestions?

I updated to 5.2.1 and now I cannot view movies. I can access iTunes store and the slection screen comes up. When I select a movie, it seems to try to access movie, but then the selection screen reappears. BUT when I try to view a movie from my computer it works, so it seems to be a problem strictly with Apple tv.

iMac, Mac OS X (10.6.8)

Posted on Mar 29, 2013 2:48 PM

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1 reply

Apr 23, 2013 5:30 PM in response to Clockwork Princess

After upgrading to 5.2.1 I wasn't able to view my movies or tv shows (I wasn't using homesharing). I kept getting "can't connect to Apple store" and unable to access account errors.


I found this thread and some others, and was a bit frustraited that there was no clean solution. I restarted my AppleTV, but didn't want to reset if I didn't need to b/c I didn't want to re-enter all my account info. So I tried something simple....


I simply unplugged AppleTV for ~1min, and plugged it back in. After that it worked fine.


I'm not sure if this will work for anyone else, but it's worth a try since it's easy.

After updating to 5.2.1 cannot view movies - any suggestions?

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