Why is the lightning cable so fragile that in less than 3 months I have had to set 3 cables aside because they don't charge anymore?

Question

Why is the lightning cable so fragile that in less than 3 months I have had to set 3 cables aside because they don't charge anymore?

In less than 3 months I have had to buy 2 more cables... None work anymore... Why is this cable so fragile that even though I don't twist or turn it, it ends up malfunctioning all of a sudden? The regular 30 pin cable has a much longer "life cycle". I bought an adapter and am charging my devices (iphone5 and mini Ipad) with it. Is there anynsuggestions to what i should do with these cables that are no longer working and are still almost brand new?

iPhone 5

Posted on Mar 30, 2013 1:38 AM

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Answer 1

imobl

Level 7

20,310 points

Mar 30, 2013 6:38 AM in response to analuizabolognani

If those cables were from Apple or Apple authorized retailer, return them

for replacement as they are covered by 1 year warranty. If from 3rd party,

contact the seller about replacement.

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Answer 2

Mar 30, 2013 3:00 PM in response to imobl

I Bought all the extra cables and the original (which came with the iphone 5) in Europe, and I am in Brazil now. I didn't keep the receipts for this long because I never expected them to be so fragile since I am already an iphone user (since the first model) and never had this much trouble with the cables. Besides, what is the use of changing a malfunctioning product for another that is very likely to malfunction just like the others????

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Answer 3

Gelliboy

Level 1

0 points

Mar 30, 2013 3:51 PM in response to analuizabolognani

Had a similar problem. Lightening cable is not up to the job, it gets twisted easily and breaks. Had the old type on an IPhone 4 that has lasted over 2 years, but the lightening lasted less than three months. Cardiff store did not want to know about this problem and tried to sell me a new one for £14.00, absolutely shocking aft sales care.

Contact Apple direct and you will get much better service

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