Apple Event: May 7th at 7 am PT
What's cooking, Mr. Tim Cook? Are you in control??
iPhone 4, iOS 6.1.3
this is a user helping user forum apple don't read or write here
if you want to provide feedback to tim cook
Its been synching so long after i clicked ont he sync button..probably its taking longer to sync the closer to 23 GB data?!!
If it is making progress let it keep going. Did you have "Convert higher bit rate songs to 128Kbs AAC" checked? If it is checked each track must be converted individually, and each one takes several seconds.
It just said 'sync could not be started as session failed to start'...but the status bar on the bottom shows all my content in that histogram representation....!!!Any idea why, Lawrence? Please help
Restart your computer. What kind of computer do you have?
That's a Dell Inspiron 15R laptop...I've tried restarting my laptop once already...another solution on this error message asks a reinstallation of iTunes and a retry of sync.....is that a good idea??
You can reinstall iTunes safely; it will not lose any content. See: http://support.apple.com/kb/HT1925 for detailed instructions, and follow them closely.
Before doing that launch the Task Manager, Images tab, and see if AppleMobileDeviceService.exe is running. If it isn't run the Services control panel and start it.
I get this error after I reinstalled iTunes as per your advice...
So reinstalling did not resolve the error. Which is strange. Have you tried rebooting the phone? Are you using a USB port directly on your computer, not a hub?
Hi Lawarence, I used a USB port directly on to my computer, i've tried multiple reboots as required and I've lost count!!!! But upon seeing older posts relating to such isues, it appears these problems are not new and have been repeating in each iOS upgrade - I was just lucky that I didnt face them earlier....is there anything else that you would like suggesting me to do??
Try a different computer.
Hi Lawrence, do you believe it will give results if I try another computer??? Does it mean I use another computer and iTunes to restore phone as new iPhone and then use the older computer to restore apps and data?? Do yo,u know if that worked for another person please??? Just curious
Someone else on a different thread found success by trying all of the ports on the computer; one worked.
Trying a different computer is part of Apple's standard troubleshooting procedure. It's based on the assumption that the problem is on the computer, not the phone. I've never had a problem syncing or backing up in almost 6 years of using an iPhone, so I can only quote other's experience.
The important point if you use a different computer is do not sync; go to iTunes Preferences, Devices tab, and check the box to NOT automatically sync. Then just try to back up. If this fails the problem is most likely in the phone.
Ok thanks Lawrence lemme try
Hi Lawrence, I'm in the course of doing the following exercise as per your suggestion:
1. Use another fresh laptop and fresh iTunes to backup my iPhone - the backup was successful without any issues (so, there mustn't be any hardware issue with the iPhone hopefully?)
2. Restoring phone as new iPhone using this fresh iTunes (It's in progress now)
3. Restore from the latest Backup in order to restore all contacts, and other content including apps (I assume I can do that from the backup from my other laptop also???, please confirm)
I would hope that all these Apps crash issues, battery drain issues are all gone after this exercise. Is my understanding right?
This narrows the problem to your computer, but doesn't identify why your computer is not able to back up. Assuming the backup restore succeeds, you will need to connect to your original computer to sync your apps back, or copy your iTunes library to the new computer before syncing with it.
Alternatively, you can sync your music and content using the iTunes and App Store apps directly on the computer it works with.
What's cooking, Mr. Tim Cook??? Is there a way to get back to iOS 6.1.3 ??? My iPhone4 is almost dead ever since I upgraded to 6.1.3........
