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Anand Seetharaman Level 1 Level 1

What's cooking, Mr. Tim Cook? Are you in control??


iPhone 4, iOS 6.1.3
Reply by Rudegar on Mar 30, 2013 3:32 AM Helpful

this is a user helping user forum apple don't read or write here

if you want to provide feedback to tim cook

http://www.apple.com/feedback/

Reply by Lawrence Finch on Mar 30, 2013 8:43 AM Helpful

Solutions by the hundreds have been already posted. Use the Search box at the top of the page.

All replies

  • Rudegar Level 7 Level 7

    this is a user helping user forum apple don't read or write here

    if you want to provide feedback to tim cook

    http://www.apple.com/feedback/

  • Anand Seetharaman Level 1 Level 1

    Thank you, Mr. Rudegar, I would have been happier if you had posted any short-term solution as help..I'm completely aware of the feedback age, I'm anyways writing my feedback on this shortly ..thanks

  • Lawrence Finch Level 8 Level 8
    expertise.macosx
    Mac OS X

    Solutions by the hundreds have been already posted. Use the Search box at the top of the page.

  • Anand Seetharaman Level 1 Level 1

    Hello Lawrence / Rudegar, I've tried changing the iCloud setting to OFF and then have done a soft reset; i've now even turned ON the iCloud settings.  Nothing seems to be working - my battery drains off badly, the phone is warm (if not hot) and ALL apps (be it Email, FB, LinkedIn, Games, Call, Message) crash - it's extremely become an awful situation, any advice please?!!!

  • Lawrence Finch Level 8 Level 8
    expertise.macosx
    Mac OS X

    Apps crashing is a totally separate problem from battery drain. If that is happening and your phone is not jailbroken then iOS is corrupted in some way do a Restore again, and set up as a New phone. After it is restored you can try restoring your backup as a separate step. If the problem comes back you will have to restore again, this time as a new and do not restore your backup.

  • Anand Seetharaman Level 1 Level 1

    Thanks Lawrence - do you mean I 'Restore iPhone' on my iTunes home??  I've done a Restore earlier when I bought a new iPhone (after losing the older one)...I remember I got back all my apps....If I do the Restore, will I lose all my Apps altogether?  I believe I should be able to restore apps through my iTunes on my laptop??

  • Lawrence Finch Level 8 Level 8
    expertise.macosx
    Mac OS X

    If you Restore as New there will be nothing on your phone initially. But you can reinstall any apps and music you had purchased previously. To summarize:

     

    • Restore the phone using iTunes as a New phone. Do not restore a backup or sync it.
    • Test it. If it is not working you have a hardware problem. If it is, continue.
    • Connect the phone to iTunes and click the Restore Backup button, then sync.
    • Test again. If the problem returns you have a corrupt backup Do the first step again, and this time, instead of restoring your backup reinstall your apps and other content by syncing them from iTunes; set up the phone the way you did initially.  If you do this you will lose any app data that the app itself does not back up, but that's all you will lose.
  • Anand Seetharaman Level 1 Level 1

    MyiPhone.png

     

    Is this this 'Restore Phone' that I need to first do?!!

  • Lawrence Finch Level 8 Level 8
    expertise.macosx
    Mac OS X

    Yes. After it completes you can restore your backup, as I described.

  • Anand Seetharaman Level 1 Level 1

    OK Lawrence, fantastic.  Restore is now in progress...

  • Anand Seetharaman Level 1 Level 1

    Hi Lawrence,

     

    I did the following:

     

    1.  Restore iPhone as new Phone

    2. Restore Backup from latest correctly working backup

    3. All my contacts are now back

    4. I do see all my apps also listing on the home screen of my iPhone

    5. However, I see that they are in Waiting state for SYNC

     

    Looks like all apps would get reinstalled again?? Does it how it's supposed to be??  I noticed that the Sync isnt completing and it cancels sync....I do see all my stuff on my PC iTunes and its trying to sync.  Or at this stage where i see all apps in Waitin state, do I now allow my phone to do the installation by herself!!!?

  • vhj Level 2 Level 2

    Have you tried smashing it with a hammer?

  • Anand Seetharaman Level 1 Level 1

    I actually did it the other way!!! I dropped it from the top of a 70-storey building !!!  LOL

  • Lawrence Finch Level 8 Level 8
    expertise.macosx
    Mac OS X

    Anand Seetharaman wrote:

     

    Hi Lawrence,

     

    I did the following:

     

    1.  Restore iPhone as new Phone

    2. Restore Backup from latest correctly working backup

    3. All my contacts are now back

    4. I do see all my apps also listing on the home screen of my iPhone

    5. However, I see that they are in Waiting state for SYNC

     

    Looks like all apps would get reinstalled again?? Does it how it's supposed to be??  I noticed that the Sync isnt completing and it cancels sync....I do see all my stuff on my PC iTunes and its trying to sync.  Or at this stage where i see all apps in Waitin state, do I now allow my phone to do the installation by herself!!!?

    Now click the Sync button.

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