HT201954: Unauthorized modification of iOS can cause security vulnerabilities, instability, shortened battery life, and other issues

Learn about Unauthorized modification of iOS can cause security vulnerabilities, instability, shortened battery life, and other issues
Derick Edwin

Q: We're sorry, we are unable to continue with your activation at this time. Please try again later, or contact customer care.

We're sorry, we are unable to continue with your activation at this time.  Please try again later, or contact customer care.

iPhone 3GS, iOS 6.1.3, after update the version

Posted on Mar 30, 2013 3:36 AM

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Q: We're sorry, we are unable to continue with your activation at this time. Please try again later, or contact customer care.

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  • Helpful answers

  • by wjosten,

    wjosten wjosten Mar 30, 2013 3:39 AM in response to Derick Edwin
    Level 10 (94,615 points)
    iPhone
    Mar 30, 2013 3:39 AM in response to Derick Edwin

    "We're Sorry, Activation Server Temporarily Unavailable, contact Customer Care?"

     

    99.9% of the time, the cause of this issue is the fact the phone was jailbroken/hacked to unlock it for use on networks other than the network the phone was originally locked to. Apple maintains a database of officially unlocked iPhones, and when Apple's servers detect phones such as yours, activation stops & you get the message you got.

     

    So, either get a sim card from the carrier your phone was originally locked to, or get it officially unlocked, if you want to activate it. Because it appears that it was not officially unlocked.

  • by wjosten,

    wjosten wjosten Mar 30, 2013 3:41 AM in response to Derick Edwin
    Level 10 (94,615 points)
    iPhone
    Mar 30, 2013 3:41 AM in response to Derick Edwin

    "We're Sorry, Activation Server Temporarily Unavailable, contact Customer Care?"

     

    99.9% of the time, the cause of this issue is the fact the phone was jailbroken/hacked to unlock it for use on networks other than the network the phone was originally locked to. Apple maintains a database of officially unlocked iPhones, and when Apple's servers detect phones such as yours, activation stops & you get the message you got.

     

    So, either get a sim card from the carrier your phone was originally locked to, or get it officially unlocked, if you want to activate it. Because it appears that it was not officially unlocked.

  • by wjosten,

    wjosten wjosten Mar 30, 2013 3:43 AM in response to Derick Edwin
    Level 10 (94,615 points)
    iPhone
    Mar 30, 2013 3:43 AM in response to Derick Edwin

    "We're Sorry, Activation Server Temporarily Unavailable, contact Customer Care?"

     

    99.9% of the time, the cause of this issue is the fact the phone was jailbroken/hacked to unlock it for use on networks other than the network the phone was originally locked to. Apple maintains a database of officially unlocked iPhones, and when Apple's servers detect phones such as yours, activation stops & you get the message you got.

     

    So, either get a sim card from the carrier your phone was originally locked to, or get it officially unlocked, if you want to activate it. Because it appears that it was not officially unlocked.

  • by Owen sniper,

    Owen sniper Owen sniper Mar 30, 2013 8:37 AM in response to Derick Edwin
    Level 1 (0 points)
    Mar 30, 2013 8:37 AM in response to Derick Edwin

    Can you get hotspot on you iPhone

  • by Lawrence Finch,

    Lawrence Finch Lawrence Finch Mar 30, 2013 8:39 AM in response to Derick Edwin
    Level 8 (38,093 points)
    Mac OS X
    Mar 30, 2013 8:39 AM in response to Derick Edwin

    Derick Edwin wrote:

     

    We're sorry, we are unable to continue with your activation at this time.  Please try again later, or contact customer care.

    Possible causes:

     

    1. Your antivirus is blocking access to gs.apple.com.

     

    2. Your phone is jailbroken.

     

    3. Your computer has been used at some time in the past to jaibreak some iOS device (not necessarily the phone with the problem), and its network database was corrupted by the hacking software that was used.

     

    4. Apple's activation servers are down (very rare, and never for more than an hour or so).

     

    For 1. try disabling your antivirus.

     

    For 2. & 3. you need to go somewhere other than an apple forum for help. Although you can try deleting lines containing gs.apple.com from your "hosts" file on your computer.