Q: iTunes won't connect to the iTunes store

My iTunes on my HP laptop works normally but when I try to connect to the store it just says 'Accessing iTunes Store'. My internet is connected and I can go on the internet while it's trying to connect but it never connects. I can access the iTunes store on my devices when they're plugged into my laptop but my laptop won't. I have the most recent version of iTunes. Because of this, it means my iCloud won't sign in so I can't back my devices up. Please help!

iPad 2

Posted on Mar 30, 2013 5:44 AM

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Q: iTunes won't connect to the iTunes store

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by b noir,

b noir Mar 30, 2013 1:59 PM in response to MaddyStich
Level 9 (72,129 points)

Mar 30, 2013 1:59 PM in response to MaddyStich

With those symptoms, I'd try the following document:

Apple software on Windows: May see performance issues and blank iTunes Store

(If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.)
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Q: iTunes won't connect to the iTunes store

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by b noir,

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