HT203433: Get help using Automatic Downloads for purchased Apps, Music, and Books

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Nmq4896
Level 1 (0 points)

Q: Please help!

Ive downloaded a ringtone, when I go into iTunes there is an ! next to the song.. Does anyone know why? Also, its not allowing me to use it as a txt tone.. 

iOS 4.3.3

Posted on Mar 30, 2013 10:02 AM

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Nmq4896

Q: Please help!

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  • by King_Penguin,

    King_Penguin King_Penguin Mar 30, 2013 10:04 AM in response to Nmq4896
    Level 10 (135,684 points)
    iTunes
    Mar 30, 2013 10:04 AM in response to Nmq4896

    The '!' indicates that it's not where iTunes thinks it should be - it's either been deleted or moved to a different place on your computer. When did you download the ringtone, and could you have deleted the ringtone from your computer ? Have you tried searching for it ?

  • by Nmq4896,

    Nmq4896 Nmq4896 Mar 30, 2013 10:16 AM in response to King_Penguin
    Level 1 (0 points)
    Mar 30, 2013 10:16 AM in response to King_Penguin

    I just downloaded it within the hour.. I am kind of new to this so please bare with me.. lol  How can I search for it? Also, if I downloaded a ringtone from iTunes, can I use it as a txt tone?

  • by King_Penguin,

    King_Penguin King_Penguin Mar 30, 2013 10:26 AM in response to Nmq4896
    Level 10 (135,684 points)
    iTunes
    Mar 30, 2013 10:26 AM in response to Nmq4896

    If it's a ringtone then I assume that you bought it on your iPad (?), as they can't be bought on a computer - if so is it still on there ?

     

    If you had copied it from your device to your computer then as far as you know have you deleted anything from your computer in the last hour, and is there anything in the recycle bin on it ?

     

    There is some info about searching for items on this page : http://support.apple.com/kb/TS1408