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Airport 5th generation 7.6.3 Crashes continuously

Reinstalling firmware does not resolve problem.

1 year old.

AirPort Extreme 802.11n (5th Gen)

Posted on Mar 30, 2013 12:05 PM

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Posted on Mar 31, 2013 12:09 PM

Not sure exactly what you mean by "crashes" but try resetting the AirPort Extreme. Perform a "hard reset" according to the following excerpt from Resetting an AirPort Base Station or Time Capsule FAQ:


Hard reset

  1. Press and hold the reset button with a pen or pencil until you see the status light (LED) start to flash amber rapidly, which should occur after about five seconds.
  2. Release the button, and the AirPort Base Station or Time Capsule will hard reset.


That's all anyone would do at an Apple Store, so try it yourself before going there to obtain a diagnosis.


You will need to configure all its settings again as if it were new.

2 replies
Question marked as Best reply

Mar 31, 2013 12:09 PM in response to WH0C4R3Z

Not sure exactly what you mean by "crashes" but try resetting the AirPort Extreme. Perform a "hard reset" according to the following excerpt from Resetting an AirPort Base Station or Time Capsule FAQ:


Hard reset

  1. Press and hold the reset button with a pen or pencil until you see the status light (LED) start to flash amber rapidly, which should occur after about five seconds.
  2. Release the button, and the AirPort Base Station or Time Capsule will hard reset.


That's all anyone would do at an Apple Store, so try it yourself before going there to obtain a diagnosis.


You will need to configure all its settings again as if it were new.

Airport 5th generation 7.6.3 Crashes continuously

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