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I have a 2010 15" Macbook Pro 2.8Ghz i7 and I keep getting the white screen that says "your computer restarted because of a problem"

I have no idea why this keeps doing this. Below is the Problem Report:



Interval Since Last Panic Report: 9355 sec

Panics Since Last Report: 1

Anonymous UUID: D894E993-3887-787B-3200-E79A9C4EDD96



Sat Mar 30 17:03:15 2013

panic(cpu 2 caller 0xffffff7f955a37f2): NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd2000000 0xffffff81060ed000 0x0a5480a2, D0, P3/4

Backtrace (CPU 2), Frame : Return Address

0xffffff8105b137a0 : 0xffffff8014e1d626

0xffffff8105b13810 : 0xffffff7f955a37f2

0xffffff8105b138d0 : 0xffffff7f956a03b9

0xffffff8105b13930 : 0xffffff7f956a042e

0xffffff8105b139a0 : 0xffffff7f959c6c82

0xffffff8105b13ad0 : 0xffffff7f956c6fe8

0xffffff8105b13b10 : 0xffffff7f955ab567

0xffffff8105b13bc0 : 0xffffff7f955a905a

0xffffff8105b13dc0 : 0xffffff7f955aa0c5

0xffffff8105b13ea0 : 0xffffff7f95548aba

0xffffff8105b13ef0 : 0xffffff7f970640df

0xffffff8105b13f40 : 0xffffff7f970631e7

0xffffff8105b13f60 : 0xffffff8014e3dcfe

0xffffff8105b13fb0 : 0xffffff8014eb2977

Kernel Extensions in backtrace:

com.apple.NVDAResman(8.1)[A26D2A3D-C06F-3A0F-BCFF-901A98C93C3D]@0xffffff7f95546 000->0xffffff7f95853fff

dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7f954b1000

dependency: com.apple.iokit.IONDRVSupport(2.3.7)[38C214C0-83C8-3594-8A4C-DC6AC3FEC163]@0xff ffff7f95532000

dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[74E3E50F-E50A-3073-8C96-06F854292A91]@0 xffffff7f954ef000

com.apple.nvidia.nv50hal(8.1)[5F021999-8B18-3BD5-9B98-90617E638A63]@0xffffff7f9 5861000->0xffffff7f95b82fff

dependency: com.apple.NVDAResman(8.1.0)[A26D2A3D-C06F-3A0F-BCFF-901A98C93C3D]@0xffffff7f955 46000

dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7f954b1000

com.apple.driver.AGPM(100.12.87)[A7004F02-7D39-3398-8BD3-729DCC404E5F]@0xffffff 7f97062000->0xffffff7f97071fff

dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7f954b1000

dependency: com.apple.driver.IOPlatformPluginFamily(5.3.0d51)[2C131EAF-F74C-39D1-A702-A499B 39C293C]@0xffffff7f9600d000

dependency: com.apple.iokit.IONDRVSupport(2.3.7)[38C214C0-83C8-3594-8A4C-DC6AC3FEC163]@0xff ffff7f95532000

dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[74E3E50F-E50A-3073-8C96-06F854292A91]@0 xffffff7f954ef000



BSD process name corresponding to current thread: kernel_task



Mac OS version:

12D78



Kernel version:

Darwin Kernel Version 12.3.0: Sun Jan 6 22:37:10 PST 2013; root:xnu-2050.22.13~1/RELEASE_X86_64

Kernel UUID: 3EB7D8A7-C2D3-32EC-80F4-AB37D61492C6

Kernel slide: 0x0000000014c00000

Kernel text base: 0xffffff8014e00000

System model name: MacBookPro6,2 (Mac-F22586C8)



System uptime in nanoseconds: 165928148589

last loaded kext at 47967154891: com.apple.driver.AppleHWSensor 1.9.5d0 (addr 0xffffff7f96e5c000, size 36864)

loaded kexts:

com.contentwatch.iokit.netnanny.service 2.0.4

com.Cycling74.driver.Soundflower 1.5.2

com.contentwatch.netnanny.BootTime 10.6.4

com.apple.driver.AppleHWSensor 1.9.5d0

com.apple.driver.AppleTyMCEDriver 1.0.2d2

com.apple.driver.AGPM 100.12.87

com.apple.filesystems.autofs 3.0

com.apple.driver.AppleMikeyHIDDriver 122

com.apple.driver.AppleHDAHardwareConfigDriver 2.3.7fc4

com.apple.driver.AppleHDA 2.3.7fc4

com.apple.iokit.IOBluetoothUSBDFU 4.1.3f3

com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.1.3f3

com.apple.GeForce 8.1.0

com.apple.driver.AppleSMCLMU 2.0.3d0

com.apple.driver.AppleLPC 1.6.0

com.apple.driver.AppleUpstreamUserClient 3.5.10

com.apple.driver.AppleSMCPDRC 1.0.0

com.apple.driver.AudioAUUC 1.60

com.apple.driver.AppleMikeyDriver 2.3.7fc4

com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0

com.apple.driver.AppleMuxControl 3.3.0

com.apple.driver.AppleBacklight 170.2.5

com.apple.driver.AppleMCCSControl 1.1.11

com.apple.driver.AppleIntelHDGraphics 8.1.0

com.apple.iokit.IOUserEthernet 1.0.0d1

com.apple.iokit.IOBluetoothSerialManager 4.1.3f3

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.driver.ApplePolicyControl 3.3.0

com.apple.nvidia.NVDAStartup 8.1.0

com.apple.driver.AppleIntelHDGraphicsFB 8.1.0

com.apple.driver.SMCMotionSensor 3.0.3d1

com.apple.driver.AppleUSBTCButtons 237.1

com.apple.driver.AppleUSBTCKeyEventDriver 237.1

com.apple.driver.AppleUSBTCKeyboard 237.1

com.apple.driver.AppleIRController 320.15

com.apple.driver.AppleUSBCardReader 3.1.7

com.apple.driver.AppleFileSystemDriver 3.0.1

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1

com.apple.BootCache 34

com.apple.iokit.SCSITaskUserClient 3.5.5

com.apple.driver.XsanFilter 404

com.apple.iokit.IOAHCIBlockStorage 2.3.1

com.apple.driver.AppleUSBHub 5.5.5

com.apple.driver.AirPort.Brcm4331 614.20.16

com.apple.driver.AppleFWOHCI 4.9.6

com.apple.iokit.AppleBCM5701Ethernet 3.6.0b1

com.apple.driver.AppleAHCIPort 2.5.1

com.apple.driver.AppleUSBEHCI 5.5.0

com.apple.driver.AppleUSBUHCI 5.2.5

com.apple.driver.AppleEFINVRAM 1.7

com.apple.driver.AppleSmartBatteryManager 161.0.0

com.apple.driver.AppleACPIButtons 1.7

com.apple.driver.AppleRTC 1.5

com.apple.driver.AppleHPET 1.8

com.apple.driver.AppleSMBIOS 1.9

com.apple.driver.AppleACPIEC 1.7

com.apple.driver.AppleAPIC 1.6

com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0

com.apple.nke.applicationfirewall 4.0.39

com.apple.security.quarantine 2

com.apple.driver.AppleIntelCPUPowerManagement 196.0.0

com.apple.kext.triggers 1.0

com.apple.driver.DspFuncLib 2.3.7fc4

com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.1.3f3

com.apple.iokit.IOFireWireIP 2.2.5

com.apple.nvidia.nv50hal 8.1.0

com.apple.NVDAResman 8.1.0

com.apple.driver.AppleSMBusPCI 1.0.11d0

com.apple.driver.AppleHDAController 2.3.7fc4

com.apple.iokit.IOHDAFamily 2.3.7fc4

com.apple.driver.IOPlatformPluginLegacy 1.0.0

com.apple.driver.IOPlatformPluginFamily 5.3.0d51

com.apple.driver.AppleBacklightExpert 1.0.4

com.apple.driver.AppleSMBusController 1.0.11d0

com.apple.iokit.IOAudioFamily 1.8.9fc11

com.apple.kext.OSvKernDSPLib 1.6

com.apple.iokit.IOSurface 86.0.4

com.apple.iokit.IOSerialFamily 10.0.6

com.apple.iokit.IOBluetoothFamily 4.1.3f3

com.apple.driver.AppleGraphicsControl 3.3.0

com.apple.iokit.IONDRVSupport 2.3.7

com.apple.iokit.IOGraphicsFamily 2.3.7

com.apple.driver.AppleSMC 3.1.4d2

com.apple.driver.AppleUSBMultitouch 237.3

com.apple.iokit.IOUSBHIDDriver 5.2.5

com.apple.iokit.IOSCSIBlockCommandsDevice 3.5.5

com.apple.iokit.IOUSBMassStorageClass 3.5.1

com.apple.driver.AppleUSBMergeNub 5.5.5

com.apple.driver.AppleUSBComposite 5.2.5

com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.5.5

com.apple.iokit.IOBDStorageFamily 1.7

com.apple.iokit.IODVDStorageFamily 1.7.1

com.apple.iokit.IOCDStorageFamily 1.7.1

com.apple.iokit.IOAHCISerialATAPI 2.5.1

com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.5

com.apple.iokit.IOUSBUserClient 5.5.5

com.apple.iokit.IO80211Family 522.4

com.apple.iokit.IOFireWireFamily 4.5.5

com.apple.iokit.IOEthernetAVBController 1.0.2b1

com.apple.iokit.IONetworkingFamily 3.0

com.apple.iokit.IOAHCIFamily 2.3.1

com.apple.iokit.IOUSBFamily 5.5.5

com.apple.driver.AppleEFIRuntime 1.7

com.apple.iokit.IOHIDFamily 1.8.1

com.apple.iokit.IOSMBusFamily 1.1

com.apple.security.sandbox 220.2

com.apple.kext.AppleMatch 1.0.0d1

com.apple.security.TMSafetyNet 7

com.apple.driver.DiskImages 345

com.apple.iokit.IOStorageFamily 1.8

com.apple.driver.AppleKeyStore 28.21

com.apple.driver.AppleACPIPlatform 1.7

com.apple.iokit.IOPCIFamily 2.7.3

com.apple.iokit.IOACPIFamily 1.4

com.apple.kec.corecrypto 1.0

MacBook Pro, OS X Mountain Lion (10.8.2)

Posted on Mar 30, 2013 2:13 PM

Reply
3 replies

Mar 30, 2013 2:36 PM in response to Baby-Boomer-USofA

Take a printout of that article TS4088, and a printout of your kernel panic with you to your appointment at the genius Bar or Apple Service provider.


Do not leave until they have run the SPECIAL diagnostic for that recall program. The problem will not be found on an overnight run.


If your Mac qualifies under that program, they are likely to replace the motherboard. But if it does not, you should probably go back to 10.6.8.

Mar 30, 2013 2:36 PM in response to Baby-Boomer-USofA

Sort of... It restarts on its own, not necessarily from watching video.. But I'll be in the middle of something, for example, typing this post, nd the computer will shut off (screen black), and restart, in which case I get the grey/white screen that says, "your computer restarted because of a problem", and listed in other languages.. The restart is VERY long too.. I t happens about once a day..


It seems to happen when I need to use lots of RAM. (I have 8GB).. But like opening Aperture, or playing a movie in iTunes.. opening alot of programs at once...

I have a 2010 15" Macbook Pro 2.8Ghz i7 and I keep getting the white screen that says "your computer restarted because of a problem"

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