Q: Problem setting u an iPhone 5 with iCloud backup

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Buttybox

Level 1 (0 points)

Q: Problem setting u an iPhone 5 with iCloud backup

Can anyone assist. I have bought an iPhone 5 and don't have my lapto wi me. I have backed up my iPhone 4 using ICloud but when I try to set up the iPhone 5 with restore from iCloud backup it says the backup was done n a new IOS version than the iPhone 5. Without my laptop I can't use iTunes to update the new iPhone IOS and yet I also can't get passed set up unless I set it up as a new phone????????

any ideas. Is it possible fr the apple store to update the new iPhone 5 IOS first for me???

iPhone 5, iOS 6.1.3

Posted on Mar 30, 2013 4:14 PM

I have this question too

Solved

Lawrence Finch

Level 8 (38,039 points)

Mac OS X

A:

Yes, it does not erase iOS, only data.

Posted on Mar 30, 2013 5:14 PM

Q: Problem setting u an iPhone 5 with iCloud backup

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by amy_lou,

amy_lou Mar 30, 2013 4:18 PM in response to Buttybox
Level 4 (1,564 points)

Mar 30, 2013 4:18 PM in response to Buttybox

you can update your phone on the phone itself. go to settings > software update and download and install the update. then you will go to settings > general > reset > erase all content and settings, and you can restore from your backup in icloud at that point because your phone will be up to date
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by Buttybox,

Buttybox Mar 30, 2013 4:26 PM in response to amy_lou
Level 1 (0 points)

Mar 30, 2013 4:26 PM in response to amy_lou

Thanks for the speedy response. Unfortunately because the Iphone5 is brand new I can't get in to settings to do what you suggest. I am given 3 options. Set up as a new user, set up from iCloud back up or se up from iTunes. When I say set up from iCloud it shows me my backed up stuff but says its not compatible.

I decided to set it up as a new user and update the IOS as you suggest but now I have the most uptodate version compatible with the back up but it thinks I am a new user and if I go t iCloud it will just create a new back up from the new phone. It doesn't know I already have one?
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by Lawrence Finch,

Lawrence Finch Mar 30, 2013 4:32 PM in response to Buttybox
Level 8 (38,039 points)

Mac OS X

Mar 30, 2013 4:32 PM in response to Buttybox

Now that it is updated go to Settings/General/Reset and tap Erase all content and settings. It will then prompt you to restore from backup.
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by Buttybox,Helpful

Buttybox Mar 30, 2013 4:48 PM in response to Lawrence Finch
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Mar 30, 2013 4:48 PM in response to Lawrence Finch

Does it keep the new IOS version when you do this do you know
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by Buttybox,

Buttybox Mar 31, 2013 11:47 AM in response to Lawrence Finch
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Mar 31, 2013 11:47 AM in response to Lawrence Finch

Thanks V Much problem solved
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Accepted Answer · Mar 30, 2013 5:14 PM

Lawrence Finch

Level 8 (38,039 points)

Mac OS X

Mar 30, 2013 5:14 PM in response to Buttybox

Yes, it does not erase iOS, only data.

HT204686: How to erase your iOS device and then set it up as a new device or restore it from backups

Q: Problem setting u an iPhone 5 with iCloud backup

All replies

Helpful answers

by amy_lou,

by Buttybox,

by Lawrence Finch,

by Buttybox,Helpful

by Lawrence Finch,Solvedanswer

by Buttybox,

HT204686: How to erase your iOS device and then set it up as a new device or restore it from backups

Q: Problem setting u an iPhone 5 with iCloud backup

All replies Helpful answers

by amy_lou,

by Buttybox,

by Lawrence Finch,

by Buttybox,★Helpful

by Lawrence Finch,Solvedanswer

by Buttybox,

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by Buttybox,Helpful