YouTube videos are all silent, on Firefox and Safari, but not Chrome

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Level 1

22 points

YouTube videos are all silent, on Firefox and Safari, but not Chrome

I'm baffled by this. It used to work fine and I'm not sure what changed but a month or so ago, suddenly all videos on YouTube are silent.

--The videos are silent on Safari and Firefox, but I can hear them on Chrome

--This only happens on my profile (the main profile)...my daughter's profile on this same MacBook doesn't have the problem

--Videos from Vimeo.com play just fine.

I've removed Flash and then updated my Flash player to the latest version, 11.6.602.180

I've tried deleting my YouTube.com cookie in Safari.

I can't figure out what would make videos silent in this specific set of circumstances but not others, so any help or suggestions you could provide would be appreciated.

MacBook, Mac OS X (10.5.6)

Posted on Mar 30, 2013 8:38 PM

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Answer 1

Andvari Author

Level 1

22 points

Mar 30, 2013 8:54 PM in response to Andvari

BTW I've looked similar threads on here, and have some additional info:

--Video on cnn.com works fine.

--I am not on the HTML5 trial according to this http://www.youtube.com/html5

--I have not tried Vertical Forest yet as I'm unsure if it will help http://www.verticalforest.com/youtube5-extension/

--I haven't tried resetting Safari yet. I have this problem in Firefox too.

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Answer 2

Linc Davis

Level 10

209,547 points

Mar 31, 2013 11:43 AM in response to Andvari

No sound on YouTube videos - YouTube Help

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Answer 3

Andvari Author

Level 1

22 points

Mar 31, 2013 5:13 PM in response to Linc Davis

I never would have believed it, since it happened in two browsers but not another, but my volume was muted in YouTube on Firefox and Safari. This is was what helped:" Adjust the volume control located in the lower left corner of the YouTube Video Player." Duh.

Sometimes it's the obvious things. 🙂

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Answer 4

Oct 6, 2013 4:28 PM in response to Andvari

Thanks for posting this reply. Somehow and for the first time ever both Firefox and Safari youtube sound was down. Chrome was fine. I never thought to check the sound levels as suggested above. I don't know how this happened but thanks for taking the time to post a solution. :-)

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Answer 5

Nov 18, 2013 5:40 PM in response to Andvari

yup

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